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0.32/5
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0.00/5
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0.00/5
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0.00/5
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0.00/5

Verified
5/5

2017-05-07

Good ink. Quickly delivered.

"Been using it for years. Always delivered in about 3 days. "

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Verified
1/5

2017-05-06

Absolute Worst Customer Service Experience

"Attempted purchase of ink cartridges via Walmart. Turned out LD Products was the actual seller. After not receiving product or any shipping info 2 weeks later, I made an inquiry to the company. The response was that they could not locate my order and to please provide the order number & product ordered. By scrolling down their response, the info requested in that same email! Replied stating this fact. No additional response received. Approximately a week later I had to initiate a new inquiry to the seller. Response this time stated they had run out but should restock soon, did I want to wait or cancel & be refunded. I replied I needed a better ETA on when stock would be available. No additional response received. Another week later (4 weeks since order was placed) I had to initiate a 3rd inquiry. The response stated I had never replied to the previous inquiry (which I had as stated before) I did reply that I still had not received any kind of date for stock to be available. However I did not wait for a response this time but at that point gave up. I then had to initiate a separate 'Refund Request' - It took 2 days for them to say they would process a refund but it could take up to a week for it to be completed. Now waiting to see how long it will really take to get my money back!"

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Verified
5/5

2017-05-04

fast and efficient

"Cartridges were received usually in 3 days after ordering. If a problem arose with a cartridge, it was replaced promptly and with no debate. When our printer broke and we had 4 new cartridges on hand, and had to change cartridge type with a new printer, they gave us appropriate credit for the "old" ones. I've never had a bad experience with them in the several years I have been purchasing cartridges from them."

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Verified
5/5

2017-05-03

great experience

"immediatedelivery top product"


Verified
5/5

2017-04-25

Great customer service.

"Great customer service. Toner carts are the Best value. "


Verified
5/5

2017-04-24

Great Service

"What's there to say? I ordered online, and the product was delivered in a very timely manner. What else can I say? Great job."


Verified
5/5

2017-04-14

Graet Customer Service & Product

"I made a mistake when I placed my order. Customer Service resolved my mistake with great care. Thanks!

P.S. Print cartridges are a great value.
"

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Verified
5/5

2017-04-11

Hassle free quality

"Thsi is the second time I've ordered from these guys for my old home laser printer. The last cartridge lasted two years until it ran out and I had no issues the entire time I used it. This time delivery was within a couple of days, the checkout was hassle free, the cartridge is working fine, and it's about half (or less) the price of the HP-branded cartridge. I do get the advisory from the printer that I'm in danger of voiding my warranty by using non-HP toner - this is the warranty that expired four years ago.
Sad that HP is so desperate to keep customers that it resorts to veiled threats when companies like LD simply make superior products that cost less. HP (and others) could learn from LD.
"

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Verified
1/5

2017-04-07

Delivery

"Company that delivered does not know what office hours are. They attempted to deliver evening hours and early morning hours. It was just luck this morning at 8:30 the front desk saw someone outside the building carrying toner for the printer and remembered I was waiting for toner and stopped and opened the door. Your products are fine we were lucky to finally receive them. After two phone calls to you the delivery company still did not get your message we are open 9:00 to 5:00 "


Verified
5/5

2017-04-07

Good economical quality

"I've always had good luck with these Brother compatible cartridges. Love the service!"

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Verified
5/5

2017-04-07

Ink

"Great product service and quick delivery "


Verified
5/5

2017-04-06

No complaints

"I've been buying LD printer ink for almost three years. I have never had a bad cartridge in all this time. I always get my ink within 2-3 days after I order. If there were more than five stars I would mark them all."

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Verified
5/5

2017-04-05

Cheap

"Better than Kodak price any day of the week!!"


Verified
5/5

2017-04-04

AWESOME COMPANY

"I have used LD Products a few times when I need toner for my printer. They are absolutely wonderful to deal with, have unbeatable prices and delivery is so fast it boggles the mind. I have no complaints whatsoever and highly recommend them."


Verified
5/5

2017-04-02

Pleased with my order.

"Quick, good price. They work."