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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-07-05

Defective product poor customer service

"I purchased 2 ink cartridges and when my ink ran out I replaced with LD product ink, the new one failed to work … no problem I ordered two so I’d have a backup, it failed also. I run a small business so having a printer is very important. I called and told them of my dilemma. They said they would send out new ink cartridges and it would be 5 days… here is when the problem starts. I told them I can’t wait 4 or 5 days I have a small business. And I would have to buy ink locally, so I asked for a refund they told me they would send out a label by email or by mail… and then it would take 7 to 14 days to process the refund AFTER they received the ink. Well it’s been over 3 weeks and two phone calls I still haven’t received the return labels. Either by mail or by email… Poor product and even worse customer service and refund policies. I have contacted my CC Company to dispute the charge because of the lack of response from LD Products"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-05

service

"Great product for the price"


Verified
4/5

2016-07-05

Best price for toner and fast delivery

"I got the best price for my toner and the delivery was fast..."


Verified
5/5

2016-07-04

Great Product!

"I've been using LD Products refurbished ink cartridges for years. I have never had a complaint, a leak, or failure of any type. "


Verified
1/5

2016-07-02

Prompt Shipping. Reliable Product

"That's why I always go back to LD as my supplier "


Verified
4/5

2016-06-30

Somewhat Ink not Dark Enough

"Good service, but the ink was very light.
Thnks,
D. Lachel
"


Verified
5/5

2016-06-29

Clean Queen

"Hadn't used your product before. Not sure what to expect. My son referred me to you. Product is as good as the brand if not better. I purchased all three colors for my copier. "


Verified
5/5

2016-06-29

Threats from a printer

"Thanks to LDProducts I was able to advert a printer disaster. My printer was warning me that unless I replace some of the inks, the printer would sustain damage if I request it to print. Thanks to the timely shipping of LDProducts I was able to print some needed copies without damage to my printer."


Verified
5/5

2016-06-29

Doing it right

"easy to order, good price and quickly shipped, what else could you ask"


Verified
5/5

2016-06-28

Fast!!!

"Ordered one day, here the next. WOW!!!!!"


Verified
5/5

2016-06-28

OUTSTANDING PRODUCTS AND SERVICE!

"EVERYTHING THAT HAS BEEN ORDERED FROM LD HAS BEEN QUITE SATISFACTORY AND DELIVERED WITHIN 24 HOURS OF THE PLACEMENT OF THE ORDER.
What would there be to complain about?
"


Verified
1/5

2016-06-28

"Did not receive the product"


Verified
5/5

2016-06-28

super fast delivery

"not used yet but was delivered really fast
"


Verified
5/5

2016-06-28

Best in town!

"l've had great printing as long as I put them in properly. Quick delivery. When I order I'm usually about out of stock. The ink usually is delivered the next day or two. That puts me at ease to know I can get the refills that fast. I have had great service! Keep up the excellent work you are doing to this point.
Thank you,
Pearl Hyatt
"


Verified
5/5

2016-06-27

Quality and quick

"As usual, received order within a couple of days (even with free shipping). Have been dealing with LD products for years and they have not disappointed me yet.
First rate service with a first rate product at a great price.
"