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Verified
5/5

2006-07-25

"My second purchase from them and merchandise (small flashlight) was as described--actually better appearing than in photo--and in good working order. Same with previous order, although that time, item (bike taillight) was actually postmarked 2 weeks later than date sent claimed, and arrived accordingly late.
Prices do seem unbeatable, and packing is adequate, though minimal--don't expect blister-packs or instructions. At least for these simple items, seems like excellent values available.
"

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Ease of ordering online
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Verified
5/5

2006-07-25

"Excellent service. Although they provided no tracking number for the rechargeable batteries I ordered and shipping was a little slow (I was at camp the whole week so I didn't mind too much), the service overall was good. I got exactly what I asked for and you can't beat free shipping! With all the suspicion about product quality from countries such as Hong Kong, I was a little nervous. But the quality of the batteries is great - even better than those I bought from an American seller on eBay! If you don't mind waiting a couple of extra days for your item to arrive, then go for this seller!"

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Verified
3/5

2006-07-13

"I sent 4 emails to this company in 7 days about a defective product I recieved from them.On the 7th day they finally responded with"check the batteries".I guess that's a stock answer when 2 of the 3 leds don't work in a flashlight.I don't find their customer service very good.Customer service is #1 with me and this company doesn't have it.I will never order from them again.
Edit:7/28/06
The seller finally contacted me and offered a refund or replacement.I recieved the replacement and now recommend this seller.He is slow to respone but tries to do the right thing.I will do business with this company again.
"

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Is committed to quality products and services
Is trustworthy
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
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Verified
2/5

2006-07-13

"Ordered a slim class 1 bluetooth USB adapter to get the better 100 meters operating range.They shipped a class 2 adapter with an operating range of only 20 meters. A classic bait and switch to a lesser quality item. Led Shoppe did not offer to correct the situation. They replied crudly to ask how can one tell it's a 20m class 2 adapter. I sent proof (pics of the packaging with the 20 meter range clearly printed on it, plus a link to the same adapter stating it is only for 20 meters. Led Shoppe has never responded. They have not replaced the USB bluetooth adapter with a class 1 100 meter range. They also ship this with a version of Bluesoleil 1.6 drivers. When I tried to upgrade the driver to the newest version from the official Bluesoleil site a warning stating this was a pirated version appeared, contact the vendor."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Verified
3/5

2006-07-04

"I have ordered the 3w headlamp. Well, after receiving it - I realized that the 3W is really a 1W. Don't be fooled that 3W can be 15$ ( shipped ) so stay away from that deal.

The headlamp is still pretty nice, comfortable fit, still cheapest 1w-er I have seen around. It also has 3 small LED bulbs so you can switch from 1W to 3LED source...

overall I am so-so happy. The website lied about the headlamp. I wonder how many other things on their site are also a lie.. ?
"

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Verified
5/5

2006-07-03

"Ordered a USB 2.0 hidden SD reader. It came in a timely manner. I've also made a previous purchase of a 4-port USB 2.0 hub and a 8 LED flashlight. All the products work like they're supposed to. Overall, i'm satisfied with my purchases."

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Is committed to quality products and services
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Delivering products on-time
Delivering products damage free
Overall technical support
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Being trustworthy
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Verified
5/5

2006-06-28

"Great prices, good quality, excellent value. Free shipping can't be beat. Shipping is a little slow, but coming from HK, thats understandable. Recommended."

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Verified
5/5

2006-06-20

"Cheapest price I found around (and I've researched a lot) even cheaper than most of the places here in USA (you got to love free shipping) and a awesome costumer service.

I bought a SD card reader ($3 is basically free), a 9 led flaslight (the one with the compass, I REALLY RECOMEND IT, ITS VERY BRIGHT), 3 led UV money detector(so, so) and a headlight to use while fixing computers, during the shipping the hook that hold the elastic strap broke, I contacted them, and the sent me a replace without hasle.

GOOD PRODUCTS, BETTER COSTUMER SERVICE, I will deal with them again for sure.
"

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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
N/A
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-04-10

"This company is based in Hong Kong, the items are really cheap and there is free shipping. You shouldn't expect quality from any of these items; they work, but all the items I got are VERY generic. Everything you get from this site is most likely made in China. Also, you might get something that's a diff color than the picture on the website.

I ordered a bluetooth dongle, 4 in 1 pen, SD USB card reader, and a 4 port hub on 3/23/06. I signed up for the newsletter and entered the coupon code that gives free LED lights, I got 4 yellow ones (white LED), 1 for each item i ordered. I got the package in about 8 days, everything was wrapped in bubble wrap in a brown envelope. All the items worked well, though some of the colors didn't match the pictures, but I dont' think that's a big deal.
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Being knowledgeable
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Verified
5/5

2006-04-07

"Great prices and prompt shipping. Great Seller! Although their selection of itmes is slim, they have great prices and free shipping."

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Verified
5/5

2006-03-30

"Very happy with the 3 watt flashlight, 3 watt headlight, and 4-in-1 pen. All items arrived in 8 days. I will do business with ledshoppe again."

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Is committed to quality products and services
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
5/5

2006-03-19

"I've ordered from this company twice. The shipment came in very fast. I've only ordered those 4-in-1 pens though."

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Verified
5/5

2006-01-30

"EXCELLENT COMPANY! QUICK SHIPPING and great prices. Website is pretty crappy but that doesn't matter much to me, I found what I wanted a got a great deal."

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Verified
4/5

2006-01-27

"Purchased 5 items from retailer - 2 small emergency torches LP1028, 1 hand press flashlight LP1027, 1 USB Bluetooth dongle, and 1 USB sound adapter. The 2 torches were not as advertised - they contained batteries, the "charging coil" did not connect to anything to charge, and couldn't be waterproof as the switch had a hole. The hand press flashlight was similar - contained 3 batteries, and the "generator" produced some power to make the LEDs flash in the flash light to give it the appearance of charging the battery....

The two USB devices was exactly as advertised. Both of them functioned fine; however, an user manual would have been good. But at these prices, I can't really complain about them.


Shipping was quick and everything arrived as ordered. Too bad some of the stuff that arrived was not the stuff advertised!

Feb 14 - LEDShoppe showed me some love. They refunded my purchase price for the two "shake" torches. In addition, the removed both models of the "shake" torches from their website.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-25

"Bought items twice from this dealer. Both items worked superbly. Comes from Hong Kong, and the last order took almost a month to arrive, but arrive it did. Luckily you can pay through paypal and recieve a refund if all else fails. Uses CCNow to do transactions (third party)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
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Being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site