"My kid has grown leaps and bounds upon changing daycare to here. He has gotten over his social and emotional issues. His speech delay is improving quite a bit. I hear about his day and his teacher almost daily and I never could get anything out of him before. He imitates his teacher when playing school so I know he loves it here. All the staff are so friendly and helpful. I am do glad we were forced to change daycare so he could ride the bus to pre-k. They all love to share stories with me of how he was that day. I am very happy I have my kid in such great hands. I love the new precioustaus app so I can see throughout the day what he is doing. He looks so happy in he pictures I get."
"I love both of my children teachers they are very helpful"
"I always know my baby is safe and loved when I bring her to school. The communication updates I receive help me feel connected during the work day."
"Overall I like this school for my daughter it comes with it's downfalls like anything else but she is safe there and I watch her on camera all the time but they are not cheap"
"It has been very positive overall, great staff clear communication and I can tell our daughter gets alot out of it"
"I have had a horrible experience. The staff fails to listen to the parents & their needs for THEIR child. The staff doesn’t practice proper sanitization. I have had another child’s bottle in my bag, as well as another child’s **** on MY child’s bottle. I have had issues with them ruining bags of breast milk because they cannot read a piece of paper that states how I need my child’s bottle made. The staff doesn’t pay attention to any educational days they may have, and it’s obvious because I’ve witnessed a staff member have my newborn hunched over like a rag doll so she could burp them. Unacceptable. They have lied about giving my child their food (bottles still completely full in our bag). The staff doesn’t communicate whatsoever. They allow other staff members to go into other rooms, then claim they do not allow that. Nothing adds up if you are a parent who is on top of your child’s care. Please go elsewhere. You won’t regret it."
"I love the atmosphere of the center. When I drop off or pick up my kid, anything that wasn't addressed already they let me know then. Each staff member who greets us at the door is genuinely excited to see my child and ask how the child is doing, or commenting that the child was missed from the days he wasn't there."
"I haven’t had a good experience. I’ve had to many issues and nothing gets resolved."
“We're sorry to hear about your disappointment in your school, and we appreciate you sharing your concerns with us. Please reach out to our Customer Support Team at 800-527-3848 so we can connect you with the appropriate person to share your concerns.”
"I am unhappy right now with this school"
“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 800-527-3848. We look forward to hearing from you.”
"Generally school is good, staffs are courteous and friendly. However some problems get resolved although the continuity is not maintained. Especially the twos class need to be taken utmost care towards cleanliness and hygienic environment. The teacher to be more proactive and experienced."
“We really appreciate you taking the time to share your feedback. If you’d like to discuss your experience further, please call us at 800-527-3848.”
"No fresh fruits provided. No cleanliness . Class always smells ****. Very unhygienic conditions.staff communication is very misleading, inconsistent and deceptive"
“We're sorry to hear about the experience you're having at your location. We expect our schools to uphold the highest standards of care, education and cleanliness. We'd like to work to improve this - could you please contact our Customer Support line at 800-527-3848 so they may connect you with regional management?”
"1.experience is certainly good with respect to teachers, staff and other members of the school.2. Ambience is good. Howevee the twos room is very crowded with more things and kids.3. The most important thing is the hygiene in the toilet and inside the room which is very poor. A stinking smell always come before the kid entered which makes my kid feel very uncomfortable. I hope the management will certainly work on these issues."
"i think there cleaning chemcials need to be a better brand ,something that has a scent so you can tell it been cleaned ."
"I would like to commend the staff on being resilient. I have noticed many changes whether big or small but the center as a whole continues to work together and move forward to ensure the children and parents receive the best service. Thank you all :)"
"Very pleased with the school… Love the teachers."
"Great experience overall. There were some conflicts/concerns in the past which were handled professionally and appropriately."
A rep from La Petite Academy - 1607 , LearningCareGroupCL, has responded:
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 800-527-3848
so we can discuss this in more detail.
”