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Verified La Petite Academy - 8796 Marbach Shopper
Verified
4/5

2022-10-27

"This school has been great especially with my daughter. She has been trying to say more words and she can eat with a spoon."


1/5

2022-07-06

Rude

"They claimed I hadn’t of paid different weeks payments but I did every time, every time they charged me late fees even though I showed my bank account that it had been paid, and then they had me pay twice for the same week. They literally took hundreds of dollars from me when I paid on time!

The daycare worker pushed my son one time.

My son would get hurt and I wouldn’t be notified until he was picked up. He now has a scar under his chin.

One time, I asked a question about why my son got in trouble, I was told he wasn’t listening and had the door slammed in my face. I wasn’t given the story or details. And I even asked a different teacher what happened but the director cut in and said that to me. She was always rude, my boyfriend, mom, and I all think this.

My son likes everyone and is sweet, but told me he doesn’t like his teacher.

Do not go here!
"

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Overall customer service

Verified La Petite Academy - 8796 Marbach Shopper
Verified
2/5

2022-06-03

"POOR!!! I'm not greeted when I arrive. No one welcomed us on our first day or provided direction on where to go/how to sign in. No one introduced themselves. My youngest son's teacher barely turns to acknowledge me when I arrive, doesn't get daily feedback, and doesn't give us a goodbye greeting. I am withdrawing my youngest and putting him somewhere where I feel will provide enriching activities. I'm only leaving my oldest because it's too last minute to find last minute summer care."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2022-05-20

"From my experience, I believe the staff is all very welcoming and friendly. I have seen a tremendous change with my daughter. Her ability to identify objects and ask questions has significantly improved. Great school and I will recommend anyone."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
2/5

2022-02-01

"The safety is my concern, I can work with anything else but the fact that you guys are so layover on handing kids out to pretty much anyone, that's a big no to me."


Rep reply posted 2022-02-01
A rep from La Petite Academy - 8796 , LearningCareGroupCL, has responded:

“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 800-527-3848 so we can discuss this in more detail.


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2021-12-22

"Excellent my kids love going everyday and the staff is amazing."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2021-12-21

"We love this school so much. The staff had been so welcoming and great to our family. My children have had a good experience thus far and I’m confident enough to say that it will continue to be a good experience."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
1/5

2021-08-13

"Rude staff, only communication is to complain"


Verified La Petite Academy - 8796 Marbach Shopper
Verified
1/5

2021-07-02

"I would never recommend this organization and especially this location!! Poor leadership and poorly trained and poorly supported teachers."


Rep reply posted 2021-07-07
A rep from La Petite Academy - 8796 , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 800-527-3848.


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2020-07-17

"I haven’t had any complaints thus far. Ms. Kari Watts is an amazing director, which shows amongst her employees and facility. You will not be disappointed with having your children here."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2019-11-02

"I love all of the staff. I feel like my 2year old actually enjoys coming here. The teachers are very loving and caring."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2019-10-25

"I have been so pleased with all the teachers that interact with my daughter. They have made me feel extremely comfortable leaving my 4 month old daughter with them and I know they care about her health and well being as much as my husband and I do. We are super happy with everything the school has done for us."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2019-08-08

"The teachers and staff make me feel like family and like they really care"


Verified La Petite Academy - 8796 Marbach Shopper
Verified
1/5

2019-06-07

"Would not ever recommend this school to anybody. Way overpriced for the little amount of education they receive and rude director and people in the front. Never coming back."


Rep reply posted 2019-06-20
A rep from La Petite Academy - 8796 , LearningCareGroupCL, has responded:

“Thanks for bringing this to our attention. At our school, we treat one another with respect, courtesy and dignity. That extends to our expectations regarding our employees’ standards of conduct in their personal behavior. If you would like to discuss this in more detail, please contact us at 800-527-3848.”


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2019-05-18

"We love this school, the director, and Ms. Rosie. Initially there were reservations but in the past year, they have really turned things around with reorganizing groups and re-investing into their facilities. Most importantly, their flexibility with work schedules is absolutely unparalleled. The center would greatly benefit from having more staff on hand regularly since it often seems short-staffed."