"I broke a part on my Comer LED light 4 days before a big event. I found these guys by accident however when I called them they not only assured me that they could have the part to me in 2 days but also sent 2 others parts that they say frequently break. I run my business on the old saying "taken care of your customers or someone else will". These guy exceeded my expectations. I will be back! I am now an lacolorshop customer!!"
"Placed my online order on Wednesday, and got my package today (Friday, 2 days later). I ordered a video light and it seems to be everything the seller said it is in his video review and description. Competitive price too. Friendly email exchanges too, so refreshing from the usual automated responses. In all, a great online shopping experience - I'm sure to be a returning customer."
"I have now placed 2 orders from L.A. Color Shop... the first saved me a lot of money on HDV tape in-spite of the fact it was shipped to Canada. This order arrived very quickly and was very smooth.
My second order is for the Comer 1800. I had a few questions about it, and when I emailed, I expected to hear answers sometime the next day... to my happy surprise I was answered even before I had a chance to finish my morning email routine... 3-4 emails went back and forth very quickly that put my concerns to rest, so I ordered the light right away. The light hasn't arrived yet but based on all the helpful videos that Taky has posted, and his helpful email advice I don't think I have anything to worry about.
Simply put, it has been a great experience working with LACS and I'm sure this will not be my last!"
"Super fast shipping, great prices, stuff you won't find elsewhere, savvy merchant. Very accommodating. Active in forums and up on the latest trends and needs of visual creatives, both amateur and pro. Will order again, for sure."
"Wow!. I don't think I have ever been so pleased with an online buying experience. The Comer 900 was processed within 30 minutes of ordering and delivered in 2 days. The light is better than I hoped and will be a regular part of my video shoots going forward. I had purchased a rotolight from another reseller and wasn't happy witih the output brightness. The Comer is versatile and small enough for my DSLR video workflow. I will definitely be an LA Color Shop customer going forward. Thank you!"
"Just amazing. Ordered on Friday and arrived on Monday. NEVER had this kind of great service!
Plus they are in California and I am in florida.
Personalized service, Taky makes you feel like part of the family. Everything is great quality too."
"When I first ordered my item (Lens Hood for Canon XH Series Camcorder) I forgot to change the shipping address in PayPal before making the Payment. I live in Europe and I accidently used my European address instead of my Canadian address. I was really stressed because I need the item for my wedding which will be in 3 weeks! I thought "Now I'm going to have to wait until who knows when because the seller is in the U.S. and I'm in Europe (9 hours timezone difference). I emailed L.A. Color Shop informing them of the wrong shipping address I used despite having made the PayPal payment already. I was amazed and impressed that within 10 minutes after sending my the email,L.A. Color Shop replied telling me that they would use the correct shipping address. As if they read my mind, they sent me shipment updates emails later to assure me that they had used the correct shipment address.
L.A. Color Shop is VERY Professional and customer-oriented indeed.
Thank you,
Dino"
"Excellent seller, expedite service, I recomend it.
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"as an avid photographer i am in constant need of accessories and services and LA color shop has always been there to rescue, i love their selection and service. Taky, the owner is very helpful."
" My first order was a small accessory item. It wasn't right for my camera (my mistake, not theirs) and Taky was very easy to work with in swapping it, and getting me the right accessory.
I found the lighting comparisons on the website to be very useful in deciding which light to purchase. When I saw the Comer light in person at a trade show it was exactly as I expected.
When I ordered a Comer 1800, they we're great at answering my questions and shipping it promptly.
It arrived faster than anything I've ever ordered from the "big" websites.
The Comer 1800 is an excellent addition to my lighting arsenal, its very versatile and adapts to various shooting scenarios nicely."
"As a videographer, I have purchased batteries and a light from this on-line site and I cannot say enough what great service I received. After realizing I ordered the wrong battery the first time, I sent mail to inquire how to exchange it. My mail was answered promptly and I was given clear directions on the exchange. I ordered the correct battery after that. The new battery came before I even got out to the post office to mail the first one! Since then, I purchased a light based on reviews on the site - reviews that compared 4 or 5 lights using very practical methodology. This info gave me the impetus to make my purchase. There is also a blog that covers many pertinent topics for photography and video. In addition, I found out that the owner, Taky, has the same camera as I do. I've been able to ask advice on the camera and get "mentoring" about the craft. He is always helpful and enjoys helping me. I highly recommend Taky and La Color Shop!"
"Quick service, excellent communication. It was my first time ordering from L.A. Color Shop, but I had heard good things from hv20.com. I placed my order and received my items in the standard shipping time. However I was sent the wrong DV tapes, I contacted L.A. Color Shop via email, and within 20 minutes I had a new tracking number for the correct tapes, even before I had shipped the incorrect ones back. Awesome service, awesome prices, awesome store."