"I ordered and Ice Armor Coat for my husband for our anniversary. The order went through just fine. The next day I get an email stating they cancelled my order. They didn't have it. So why is it on their site if it's NOT AVAILABLE?!?!?!?!? No gift for my husband and our anniversary has come and gone! Thanks so much!!!!!!!"
"Great service, excellent shipping, super nice people to deal with....."
“Thank you for your order and kind review. We appreciate your business and hope you get out on the water a lot this summer! Take Care and catch one for me!!”
"I called to check my item and was helped immediately. The representative was courteous and gave me assistance that I feel was second to none. I really like L&M because of that. Thank you"
“Thank you for giving us a chace to serve you. We appreciate your business and hope to help you again. Take Care and Happy Summer!”
"I ordered a toy ( plastic ) Caterpillar riding lawn mower to give to my grown son for Christmas. He has recently purchased a real riding mower and cart and is thrilled with it, so this was to be a small remembrance.
You charged me $5.95 for the toy and $14.95 for shipping this tiny little plastic toy. Arriiving in a large box and wrapped in bubble wrap. Honestly, that is the most expensive toy I have ever bought him because of the shipping. Have a heart Caterpillar !!!!"
“We apologize for the frustration caused but you were aware of the shipping charge when you made the purchase. We understand the amount seems excessive considering the item price but that amount is right off of the UPS rate sheet for the 1 pound package. We hope you son enjoyed the gift, thank you for your business. ”
"Won’t ship to Alaska but gives you option and free during check out. No idea why they don’t change their website but went through the checkout process got the freight cost to Alaska and they canceled my order saying they don’t ship to Alaska. Update website please"
“We apologize for the frustration caused. We do note this in our shipping policy but agree that it's not obvious during the shopping process. This is something we are working on. We hope you were able to find your item elsewhere. ”
"Great service and good price. Thank you "
“Thank you for your order and review. We appreciate your business and hope we can help you again. Take Care and Happy Summer!”
"Love the pop up screen room, so easy to set up! Looking forward to using it for my next camping trip to the lake. I have also order the pop up screen room enclosed to give more privacy. ⛺️ I paid extra 2 day overnight to get my panels to in close my screen room, but it is going to be more than 5 days, before it gets delivered. I wanted them before my camping trip. I think the extra I paid for shipping needs to be returned to me, since you failed to deliver the product on time. I would not have paid extra to have it delivered early, if I knew you couldn’t deliver."
“Your order was placed in the late afternoon on the 26th. We shipped the order out on the 27th and it was delivered in 2 buisness days. We are sorry for any misunderstanding or inconvenience this has caused you. We hope you enjoy camping with your new screen tent and appreciate your order.”
"I am very satisfied. They approached very responsibly and professionally"
“Thank you for your order and kind review. We appreciate your business and hope to help you again. Take Care and Happy Summer!”
"everyone was very helpful and polite"
“Thanks for shopping with us and for your kind review. Hope we can help you again in the future. Take Care and Happy Summer!”
"I found a product much less expensive at L & M vs. the big box stores. They got the order to me quickly and their website was easy to navigate. If you are a fan of supporting competitors to the Big Box Stores give them a chance. "
“Thank you for shopping with us and for your vote of confidence too! We appreciate your business and hope to help you again. Take Care and Happy Summer!”
"got the items as expected with no problems. Good transaction!"
“Thank you for your order and review. Good to hear that all went well with your experience. Hope we can help you again. Take Care and Happy Summer!”
"I was able to find these micro boats at L&M, and my grandsons were delighted. Phone staff was helpful, and delivery was prompt."
“Thank you for your order and review. I think those boats are really Cool! Glad the grandsons agree. Take Care and Happy Summer!”
"L&M Supply was easy to order from. Great price and free shipping. The package was crushed when it arrived. Luckily it was not damaged. But I'm sure it was UPS that crushed the package. "
“Thanks for shopping with us and for your kind review. Sorry to hear that your box was crushed but glad your item was okay. We try to put enough packing to keep the products safe because we know sometimes shipping can be rough. Thanks again! Take Care and Happy Summer!”
"Get price great product! Get service. Deliver was Delayed by a couple 3 day .
Other than that . perfect .
"
“Thank you for your order and kind review. We appreciate your business and hope we can help you again. Take Care and Happy Summer!”
"First time using this site, will used it again."
“Sweet! Glad you were pleased with your experience. We appreciate your business and look froward to helping you again. Take Care and Happy Summer!”
A rep from L&M Supply, landmsupply1, has responded:
“We apologize for not being able to fill your order. We have literally hundreds of these on hand during the winter months but sold through our stock by spring. We were under the impression that the manufacturer had inventory which is why they were available online. ”