"The order was in limbo the whole time first there was a charge on my account then it disappeared from the ledger. Then it reappeared. The tracking number was invalid it could never find my order. Then all of sudden the package appeared on my doorstep, Too many inconsistencies!!"
"Bought the 6 person pop-up clam ice fishing shelter online and was to my door in four days. Better than I expected great service from phone communication straight to shipping. I am just Clam Happy...Fish On!"
“Sweet! We appreciate your business and are so glad you are a happy fisherman. Hope you catch lots os hogs and have loads of fun. Take Care and keep warm.”
"Had to call to start shipping"
“Thanks for shopping with us and for calling back to verify your address. We try to be careful to protect our customers from fraud. Hope we can help you again. Take Care and keep warm.”
"What is there to tell - everything went well no problems"
“Sweet! Good to hear that you were pleased with your experience. Hope we can help you again. Take Care and keep warm.”
"Shooth transaction, fast shipping, and great products! I will by from again. Thanks!"
“Thanks for giving us a chance to serve you. We look forward to helping you again. Take Care and keep warm.”
"Great communication and awesome product! Thank you!"
“Cool! Glad to hear that you were pleased with your experience. Hope we can help you again. Take Care and keep warm.”
"Order placed Jan. 26. Customer service stated that they have 2 business days to pick order and ship. That would have been 29th. It’s Feb 5th and no delivery as of yet. One week for in state shipping seems slow. "
“We apologize for the longer than normal processing time on your order. We needed to utilize 3 of our stores to fill your order and unfortunately, experienced some damaged goods in doing so which forced us to start over on your ordered chairs. We hope you will give us another opportunity in the future. Thank you for your business. ”
"I am very happy with my ice auger purchase! L&M always delivers!"
“Sweet! Hope you catch lots of hogs out there on the big ice! We appreciate your business and hope you take care and keep warm.”
"First experience with L & M was professional, effective, and efficient. Product arrived on time and in perfect condition. Would gladly do business with them again. "
“So cool to have new customers give us a chance to help them. Glad you were pleased with your experience. Hope we can help you again. Take Care and keep warm.”
"Excellent product and fast shipping"
“Thank you for your order and review. We value your business and hope we can help you again. Take Care and keep warm.”
"All aspects of the purchase was completed in a very professional manner. Courtesy and customer satisfaction is a high priority for L&M supply."
“We try to treat our customers like we would like to be treated. We appreciate your business and look forward to helping you again. Take Care and keep warm.”
"I ordered a pop up ice fishing shelter that is just as expected. Delivery was fast (order was shipped in 2 days) on-line transaction was smooth. Very satisfied with the transaction."
“So glad to hear that you were pleased with your experience and hope we can help you again. Go out there and catch some big hogs! Take Care and keep warm.”
"A great product, received in a reasonable amount of time, and at a great price."
“Thanks for shopping with us and for your kind review. We appreciate your business and hope we can help you again. Take Care and keep warm.”
"Excellent service and prompt delivery "
“Thanks for your order and review. Hope we can help yoiu again. Take Care and keep warm.”
"Ordered and paid, but didn’t like my phone number and email address & who knows what else. Said the Fraud Department flagged my order and seemed accusatory. I have never had a problem ordering online anywhere else. Customer Service rep became rude so I cancelled my order. I t was like being in the twilight zone talking to her..."
“We apologize for not being able to fill your order. We take stolen identities and fraud prevention very seriously. We experience it daily, unfortunately. Yes, the email address you used using our company name as part of the domain did trigger flags. When we were unable to reach you by phone, your order was indeed put on hold until we heard from you. It's clear your attempt was legit and for that we are sorry. We take pride in our customer service and surprised to read your comment about our representative being rude. We hope you will give us another opportunity in the future as we'd like to redeem ourselves in your mind. Thank you for your time. ”
A rep from L&M Supply, landmsupply1, has responded:
“Sorry to hear that there was lack of communications regarding your order. I don't know what happened but hope you'll give us another chance to help you in the future. We appreciate your business. Take Care. ”