ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-06-08

Great parts purchase experience

"Excellent website, then called for a question talking to Tim who was extremely helpful."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-30

Excellent Parts Service

"The parts department was fantastic to work with. I placed an order in error and Greg was very accommodating in making it right. I wish this was my local dealership."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-26

Great parts personnel

"I ordered break parts on line for my 2015 Tacoma that saved me approximately $50. The parts were in stock. I went there the next day to pick them up and was treated well by everyone that I enteracted with. The parts personnel that I spoke to was very cordial and personable. I wish I could remember her name. Anyway, she knew her way around the parts room and the computer. She also verified that the parts that I ordered fit my truck via the VIN number. I was concerned about fitment since my truck is a 5 lug and most are 6 lug (bigger wheels). If the rest of Toyota of LaGrange is liker the Part Dept, I may end up getting my next vehicle from you. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-18

Parts search.

"Excellent customer service.I am astounded with how helpful everyone was I spoke with.Much appreciated.Lagrange Toyota Rocks!!!!!!!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-01-17

Rear hatch shock absorbers

"Pretty good - did not know Toyota made a 'cold' AND a 'hot' environment absorber!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-11

Excellent help from Drew

"Drew was most helpful with looking up part numbers for me. A friendly smile and pleasant personality.
The help I receive in parts every time is excellent.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-04-06

Fan Belt

"At Toyota of LaGrange The price I’m paying for my part is more reasonable than other Toyota dealerships in Atlanta area."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-28

Excellent

"Just wanted to say thanks to everyone who helped me with the purchase of this brake booster. Thanks again "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-06

Good service; excellent pricing

"Have used LaGrange Toyota twice to order parts for a new car—prices are significantly lower than the Toyota website. Free delivery on $99+. Will use again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-02

Helped me save money

"They helped me save money by directing me to their website, told me how and where to send it, gave me educational answers and picked up the part the next morning as promised. I asked for torque specs and was given them promptly. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-15

Helpful, Polite, Courteous, and Fair Pricing

"Great experience every time I call for help from the Parts Department. Great to work with! Can't beat the free shipping on most orders."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-10

Excellent.

"Excellent as always...every question answered."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-25

OEM parts From Lagrange Toyota

"Amazing how Toyota continues to provide parts for my 35 year old 4x4 Pickup
LaGrange Toyota is my go to for best price & service , with too many cloned items in the world I always buy from a Toyota dealer for 100% o.e.m .
I have made many online purchases with this dealership with no complaints
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-15

Saves me money on OEM parts

"Im a retired mechanic, particular about the parts I use in my vehicles. I buy motorcraft for my fords, OEM Toyota for my Toyotas, LaGrange saves me money, even after shipping, the parts finch is easy to navigate."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2023-12-20

Good customer service

"Unlike others I’ve encountered, this company actually has real people answering the phones.They’ve been quite courteous for the most part and actually resolved my shipping issue.As far as the car parts go,I’m waiting to receive them and install first,before commenting
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service