"I was in the market for a new ladder and, after much browsing, determined that a Little Giant ladder would suit my needs perfectly. While comparing prices, I happened upon Ladder Deopt and noticed that their prices were lower than those of any other merchant - prices were even lower than those advertised on the manufacturer's own website.

Subsequently, I went to resellerratings but could not find a review for this company. My next stop was the BBB website where the company was rated A+ while the company's history showed that they have been in business since 1929 (under the name "Sunset Ladder").

I ordered my ladder and a few accessories, which was an easy and well set-up process. Shortly thereafter, I received a confirmation email followed by a copy of the actual bill, the latter one sent by the owner of the company.

I should point out that the company redirects shoppers to a third-party credit card processing firm and I was a bit thrown off by that. Turns out, this was not a problem either.

Then, I waited and waited, hoping to receive a shipping notice. Nothing came for about a week and I grew a bit concerned. The very morning that I was going to contact Ladder Depot, Fed Ex stopped by with my complete order.

Items were shipped directly from the manufacturer, were well packed, and my order was complete and did not have any damages from shipping.

Overall, I had a great experience with Ladder Depot but would wish that they send a shipping notification and perhaps a tracking number. For that, I deducted one star...

I would not hesitate to purchase from them again if I am ever in need of another ladder."