"The globe lamp was broken in shipping.
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"Everything went smoothly. Would certainly use them again."
"Great selection of lighting fixtures offered.
The order from lamps.com was priced right, the order was shipped immediatetly and delivered ahead of schedule..."
"It's been 3 weeks since my order. I have not received any updates or shipping status. I called Lamps last week and was given the number to a shipping company and told they would call prior to delivery. I figured I'd wait for their call. After another week I called Metropolitan shipping (today). They tell me the item will be delivered either Thurs, Fri or Sat. They will call 48 hours out to confirm a day. Your company should really consider a more robust tracking system. If you're farming out delivery, as most online companies do, your systems should be tied together thus allowing tracking capabilities. And, if this is not feasible, you should certainly communicate via email to keep your customer updated -not make me track it down. My feeling with this experience is - nice website, decent pricing, easy checkout - then no service from payment on. Not a good feeling "
"Very nice staff, Quick response to inquiries."
"Love the new pendant hanging in my kitchen!"
"hi! it was the most wonderful experience in my life!"
"Disappointed in the delivery - lamp and shade came in separate shipments one week apart making the wait three weeks. The shade took some work to get straightened out. Also the three way switch only gives one way lighting but too much hassle to send back so will deal with that disappointment as well."
"I order what I thought was the color black, because that is what was shown in the photo, and I did not realize there was a white color option. I wound up getting white, which might be the default color."
"We got exactly what we wanted -- quickly and in perfect condition. "
"Great customer service and delivered on time. The vanity light was even more prettier in person. Thanks again"
"love the lamps came quick andwrapped very well."
"Easy and simple to purchase what I was looking for. Quick delivery. Would buy from them again. "
"Lamp is beautiful. It arrived on time and in good condtion. "
"I looked at any sites for a floor lamp as a gift. The models at this site were "different" and better looking. "