"prompt service, reasonable "

"lamps.com's business model is customer service first, then the lighting business. Terrific people, products. "

"I found Lamps.com to have very responsive and knowledgeable reps. The item I ordered was unfortunately backordered (twice), but when asked, Lamps.com was happy to refund my money. Plus they have a great website. I will most likely order from them again."

"Ordered Island lights and one of the shades came bent and one of the shade attachments was lop-sided. We contacted Lamps.com and was told that I would recieve replacement shades, it took 2 weeks to get them and I never recieved any follow-up information about it. I had to reach out again to find out if they were even sent and when and when we could hope to receive them. When we recieved them they were the wrong kind and the paint was scratched and chipped. Pretty fed up over the whole process."

"Very fast and accurate service."

"Didn't really want the free bulbs as I had LEDs already (and there was no option to drop these from the order), but everything arrived quickly."

"The light arrived very quickly, was boxed up very well, and I really like the lamp."

"Exactly as described, easy and efficient."

"My light bulbs arrived two weeks after and then only one bulb arrived. I do like the lamps and the service. The bulb issue was a hiccup!
"

"Ordered what I needed, and you came through. Thanks."

"I ordered stuff... it arrived as expected"

"Lamps were delivered when they said they would be. Lamps are just what we wanted."

"Very quick shipping and product arrived well packaged."

"Beautiful lamps at great prices!"

"Very satisfied with our experience. Fast and accurate shipping. We even received a follow up call to confirm our order, and shipping information."