"Nice products, helpful staff."
"We are very pleased with the lamp, the order process and the delivery."
"have not received my order"
"Lamps arrived in good condition"
"I had to call the company to get a tracker number."
"Very easy to find the accessory I was looking for. And it was on sale (a dimmer to go with a floor lamp we purchased from Lamps.com).
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"The lamps came the day after they were ordered and were beautiful. One was defective (exploded the light bulbs when they were first put in) and that was immediately replaced and a shipping label sent for its return. Couldn't have asked for a nicer product or better service. Thank you!"
"Product shipped in good condition and warranty upheld after bowl broke doing installation."
"The lamps shape and shade where the only true resemblence to the photo posted of these lamps. The finish which was supposed to have mossy green weathered look were more dark green and looked spray painted. Lamps.com inititally offerred to speak with the company so I could avoid the return shipping cost. I never heard anything back from Amanda who I initially was working with. Lamps.com is a local company in Phildaelphia so I offered to return them to the store and they told me I could not do that and that I had to ship them directly back to the company. The cost to ship back the lamps (plus the original shipping cost plus a 25 % restocking fees would of cost almost as much as these horrible lamps. Do not deal with this company. They do not respect their customers. Their web site talks about their "core valuse" but they have none. Lots of other on line lamp stores do not charge restocking or shipping cost. I made a big mistake trying to work with this company"
"Absolutely love lights. service wonderful!"
"I returned the lamp I ordered because I expected a brass type metal and not a painted finish. Therefore, I am satisfied with the service, but not with the ourchase."
"The order arrived exactly as described. Contractor had no problems installing the light and it looks great. "
"Lamps.com was great! Quick to ship the lights I ordered."
"I spoke to several of your representatives and everyone was very helpful and courteous. In addition, there was a problem with my order due to a manufacturing defect, but it was resolved promptly and fairly. I would highly recommend this company and plan to pass the word on to all my friends."
"Good price, quick delivery, and exactly what we ordered."