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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-11-13

DeLIGHTed with Tiffany-style lamps by Quoizel

"DeLIGHTed with these bedside lamps from Lamps.com- prompt shipping, free light bulbs and they happily matched the price we found on Amazon. Our studio apartment is visibly upgraded with these beautiful lamps. "


Verified
5/5

2016-10-26

Fast service, reasonable pricing

"I was able to save my company $$$. Thanks!"


Verified
5/5

2016-09-30

Exactly what I ordered. And quick too!

"Love that the bulbs come free with the purchase of this fixture."


Verified
1/5

2016-09-19

Loose lips sink ships

"While I'm basically satisfied with all my other orders, one ceiling fixture I received had a broken clip when opening the package, a clip that was vital to hold the fancy glass dome in place.
Rather than returning the entire piece because I was trying to meet a deadline, I called for a replacement clip that I thought could install myself.
The rep I spoke with advised, after speaking to a "supervisor", said she was not allowed to send me a replacement clip.
I advised her that if LAMPS.COM had such poor public relations to charge a customer for an item that was poorly packed in the first place and then had the gall to charge, would lose my business, period!
Sadly, after I spent time and money to fix the broken item, the replacement clip came in the a day later anyway. Sorry, damage was done and, wouldn't it have been nice for the young lady to be able to offer it and feel good about being able to help someone, rather than experiencing the hassle that ensued.

SAD.

Horst B

"


Verified
1/5

2016-09-09

Simply a reseller who does not stock or know what the manufacturer has.

"Just Waste of my time. They have no idea if the items on their page are still available . "


Verified
5/5

2016-09-03

Satisfied

"Experience in selecting, ordering, and prompt delivery was excellent. "


Verified
5/5

2016-08-28

"Everything I purchased from this site was just as expected! "


Verified
3/5

2016-08-22

DECEPTION

"The system process my order even though the product was not n inventory. Althought they gave me the option to cancel the order I decided to maintain it. The problem was that they charged my credit account immediately. The waiting period for the purchase was long and uncertain. So two weeks later I decided cancelled the order. They immediately credited my account."


Verified
3/5

2016-07-18

Meh...

"It took them three weeks to ship. They were ok about keeping me informed though. The lamps were as ordered but they shipped the wrong bulbs. I called them and they agreed to replace the bulbs with no hassle but we haven't received them yet "


Verified
5/5

2016-07-16

"I am not an on-line shopper; however the thought of saving money was appealing. Being able to "chat" with someone when I had questions was very helpful. Product arrived in a timely manner. Very pleased with my on-line putchase"


Verified
5/5

2016-07-11

Good experience!

"Everything was packaged well and came on time. Nice lamps, all questions answered."


Verified
5/5

2016-06-27

All Went Well - Customer Support Helpful

"Lamps.com responded quickly to questions - validated that I had ordered the 'right' components.

Order arrived ahead of promised delivery - shipment tracking let me know this was likely.

All the components were very carefully packed and arrived in perfect condition.

Our electrician installed and we are delighted
"


Verified
5/5

2016-06-27

Total Pros at this website!

"The agents I have dealt with were knowledgeable and resourceful. If they didn't have the answer about something I asked, they researched and got back to me quickly. Thanks!"


Verified
5/5

2016-06-09

Thumbs up

"Lamps.com made my experience so simple. They helped me find the perfect lighting for my home. Kudos to their awesome CS. Thanks Lamps.com"


Verified
5/5

2016-05-16

Flawless experience

"Easy website and ordering/payment experience. Product exceeded my expectations. Great packaging that really protected the lamps, but did not impede installation. Very happy!"