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1/5

2003-05-21

"I ordered in December, asking for Air Mail shipping. In January I complained, because nothing had arrived yet. Michael promised me to track the parcel, no result. I asked for a refund. Nothing happened. They still owe me about $100. As excuses for not giving me the refund I had stuff like 'we closed our paypal account', or 'wow, your account information is complicated'(!!) Never ever order with them, I believe they don't even exist as a real company!"

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1/5

2003-02-21

""Lan-Kwei Trading" out of Hong Kong still owes me a refund of 145 (USD), for the "GameBoy Advance with Afterburner" I ordered from that company on June 16, 2002. Lan-Kwei never delivered the product. When I requested a refund, Michael Kleinbrahm personally promised on November 2, 2002 to give me the refund to which I was entitled, through PayPal, payable to my e-mail address. Lan-Kwei never provided that refund.

I sent him a letter through my lawyer, based on his contact information in whois. If you are in the same boat, I suggest you try to contact him directly. If you are thinking about buying anything from Lan-Kwei, DON'T. Save yourself the headache.
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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