"Just ordered High Resolution Collaser 5x! I love this product. My skin has never looked better--and younger. Hope it gets here quickly...down to my last few drops."

"This e-store is run terribly. I ordered a $100 gift certificate that was supposed to be delivered electronically to an email address. I received an order confirmation email telling me that I'd get the gift certificate the next day, they even billed my credit card the next day. I waited and nothing came on the promised date....I called customer service (approx. wait time of 25 mins) and told them I needed the certificate for my mom's birthday, they told me there was nothing they could do to expedite it and that they were backed up. So I waited a whole extra week....by this point they were 6 days beyond their own promised delivery date. Mind you, this isn't even an actual product they have to mail out in snail mail, it's just an emailed certificate. So I called customer service again (approx. wait time of 20 mins) and asked them what the hell was going on. They said they had already emailed the certificate...which was a complete lie because I checked both my inbox and spambox religiously. I hate how they blame customers for their own shortcomings, they should have just admitted that they never sent it. I did finally receive my certificate within a few hours of my second call, but I was very annoyed at them over the process.
Also, before calling for the second time I tried sending them an email to ask about my order status....but something is wrong with their email address and it rejected all my attempts at emailing them."

"Horrible experience. Order just shipped today-eight days after placing the order. I even called and attempted to cancel. Customer service is not reliable as they emailed me that I would have the item by now. Stay away at all costs!!!!"