ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2021-03-06

Close

"The battery is working fine. However, one of the tabs with screw hole that secures the battery was broken. Another tab's hole was misaligned which had to be fixed before it would fit over the nib. I expected it to fit perfectly considering the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-02-27

Replacement Battery Performance

"The product was promptly shipped and received in record time. The replacement battery for my Toshiba Laptop does not appear to have the lasting capacity after several full usage and charging that the original battery had. However it does the job. (DWK)"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2021-02-21

Great service

"I ordered the wrong replacement battery. I phoned and spoke with Joel. He was very nice. He was able to identify and place new order for correct battery for my HP Pavilion laptop. He sent me return merchandise form. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-16

I am surprised at the speed of my computer!

"My computer is very old, but is still a great computer. I thought it was slow due to my internet provider. I am surprised at how fast my computer works with a new battery. It was easy to install and I had immediate results with the speed!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-02-14

Easy shopping, quick shipping, great product

"My new battery is a complete upgrade as it actually holds a charge! My laptop is a little old so a new battery was needed. This was the first place I found online that sells batteries, and it was easy to find what I needed. Definitely co.i g back here if I need another battery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-12

Seems to be quality

"I received it in a good time. My laptop shows it is good for two hours and I believe that to be correct so far. I have ordered some cheaper batteries, but they do not last very long. I have high hopes for this one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-02-10

Good, fast service. Solid battery

"So far, so good. I ordered a replacement battery for my Dell XPS 15. This was the second time replacing it, but the first time using this company.

The battery arrived quickly and included good instructions for cycling the battery properly to give it the best life (my previous battery did not). So far, it's working great and the capacity/duration is as it should be. Also, the price was pretty competitive to ensure a longer life for my laptop.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-02-08

Great Customer Service

"I ordered two different laptop batteries. One worked fine but the other one charged up fine but would drain down completely overnight. I contacted customer service and they immediately shipped out a replacement. The replacement arrived quickly and is working great. Thanks for the quick response! I will definitely order from you again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-06

Great customer service and product

"would buy from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-01

Great Service!!

"Great service with excellent products and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-01-30

Second order for second laptop Repeat business

"Whole family has shifted from desktop to laptops.

Have 2 HP Omen 17" gaming laptops (one from 2017 and one from 2018).
The 2017 FM08 battery died in 2019.
I ordered from Amazon and got 3 bad batteries in a row meanwhile family could not use the laptop without the charger.
Laptop Battery Express was the highest rated site, so I gave them a try.
Perfect battery first time.

So when the 2018 HP Omen battery died: did not even think about buying anywhere else and just ordered my replacement battery at Laptop Battery Express. Have no plans to ever buy laptop batteries anywhere else. Batteries I have simple criteria: they have to charge and hold a charge so that the laptop can be free to move around without cords. With Amazon sellers: that is too much to ask. With Laptop Battery Express: we get what we paid for; which is all that I ask.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-01-27

Excellent service

"The battery I ordered arrived in great condition, packaged well and even had the special screwdrivers needed to install it. It is working fine and I have no complaints so far. The 2 year warranty is reassuring. The warranty and the good ratings are what convinced me to pay more for the battery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-01-11

You Did A Fine Job

"It was outstanding. I need to thank Joel for his assistance. He knew exactly what battery I needed for an older Dell computer. Don't waste your time trying to buy a replacement battery from Dell; it's fruitless and frustrating. These are the folks to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-01-10

Good customer service

"The battery i ordered didn't work in my computer but customer service was excellent authorizing the return. They answered my question about another battery on their website so I ordered that one. It should work as it is OEM."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-06

Excellent, most excellent.

"It was easy to find the matching battery on the Laptop Battery Express website, easy to order it, easy to track it, and got it on time. The price was very reasonable and as I prefer to buy American, I was truly pleased to buy from Laptop Battery Express who says what they do and do what they say. I'll go nowhere else for my laptop batteries now. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process