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Laptop Battery HQ

1,122 reviews
4.24 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-02-11

"The battery was exactly what I needed and had looked for. It was well packed and was delivered in a timely manner."


Verified
5/5

2015-02-10

"Super fast delivery happy with product will order again soon for a backup battery "


Verified
5/5

2015-02-10

"Delivery was faster than I expected and the battery came charged at 65%, another plus. I thought your prices were very good and will purchase batteries from you in the future!"


Verified
5/5

2015-02-10

"Haven't really had chance to use my laptop just on battery yet since it is our main computer. Bought it because of reviews and I am sure it will be just fine
"


Verified
5/5

2015-02-10

"quick shipping, item as promised"


Verified
5/5

2015-02-10

"No problems with the purchase."


Verified
1/5

2015-02-10

"This company claims to be a "top notch online laptop battery store", they are nothing even close! For me, they shipped the incorrect battery not once but twice. When using their on-line customer service portal to attempt to resolve these issue, they wouldn't even respond; all contact with the company's "customer service" department had to be initiated by me.

When I called after posting several times about their latest incorrect shipment, they didn't even have the correct battery in-store for my laptop. Their only means of resolving this issue was to state they would issue a refund only after receiving their second, incorrect, battery back. My feeling is that I trusted them not once, but twice, to send me the correct order, and now they won't trust me to return a battery which I cannot even use? Seriously, customer service? I think not!

Finally, when attempting to resolve the refund issue, asking for an immediate refund so I could buy a replacement battery tonight (instead of having to wait until this company decided to issue their refund), their general manager was VERY derogatory and condescending in telling me that she would not even consider it.

Being an IT director, one of my direct reports recommended this company, since he uses them to purchase replacement batteries for my company. I will never again approve one of those purchase orders!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-09

"Package came quick and was a great experience!"


Verified
5/5

2015-02-09

"This was my first order and all went very well."


Verified
5/5

2015-02-08

"Packaged well, timely delivery, and the battery works well."


Verified
5/5

2015-02-07

"very easy to order - price was good - delivery was fast"


Verified
5/5

2015-02-07

"Everything was perfect. The navigation on the site was very easy. The selection of the product was quick and accurate.
Payment and shipping satisfactory. Received the battery in
3 days. Thanks for the good service.
"


Verified
4/5

2015-02-06

"received item before I received shipping info"


Verified
2/5

2015-02-05

"Charge battery overnight and within about 10 minutes battery power is down to about 2/3. I am tempted to send this back. "


Verified
5/5

2015-02-05

"I Was very pleased with your service. Your shopping and delivery was quicker than I expected. So I am thankful for your prompt service. Thank you. "