"Laptop Screen provided the exact product that I needed, at the best price. They rescued me. They make it possible for common laptop users to acquire the component to complete a do-it-yourself repair. Many thanks to Laptop Screen for filling this niche in the market. I am grateful. "
"
Great customer service!
Ordered a replacement screen for a family member who damaged his laptop. Arrived quickly. Turns out I ordered the wrong one. Laptopscreen could not have been more helpful; they sent me a pre-paid return label and sent the correct screen straightaway. They even refunded me the small difference in price.
First class customer service, thoroughly recommend them. Thanks in particular to John and Dave.
"
"I was looking for a replacement screen for my refurbished HP Zbook, which came with a non-IPS screen (very narrow viewing angle). I found the IPS screen replacement on Laptop Screen, and it arrived in just a couple of days in pristine condition.
A few minutes later, viola! A new IPS screen which I can now use to do color-critical work using Photoshop."
"The screen was perfect for my laptop and was delivered as promised and the price was reasonable. The customer support is also friendly and helpful. Would definitely recommend this to everyone."
"The LCD screen on my Dell Latitude failed on December 23 - I thought I would not be able to get a replacement screen until the New Year. I ordered a new screen from Laptop Screen in the evening of December 23 and it arrived on December 29, one day earlier than the estimated delivery date! The prices of the screen and two day delivery were very reasonable. The screen works and looks great. I can't believe they have a lifetime warranty. Also, if you post a video of your screen replacement, they send you a $20 refund!"
"the screen was great and it is working well, but there is a small matter of the delivery (maybe the delay is because of COVID-19 crisis)."
"The screen was sent quickly and works fine.
But I ordered an item with a lenovo reference that is supposed to be 500nits 100% sRGB and dolby HDR400
I received a "compatible screen" with only 300nits 99%sRGB and no HDR
Would be best if the reference shipped was marked on the website!
I figured it out too late, had already installed the screen."
"Ordered from UK on Thursday. Arrived safe and sound via UPS Monday morning. Cannot fault that exceptional service."
"Although the monitors are great, the issue lies in not detailing exactly how much IN ADDITION to the international shipping cost any additional fees will cost at the time of delivery.
I paid for the product, some taxes and international shipping. To my surprise, I have to pay a hefty duty and tax fee to the delivery person or he or she won't deliver it. I thought that would be included in the hefty shipping cost. If I had known it was going to cost extra, I would have waited to come back to the United States.
Laptopscreen.com should have communicated better on the shipping select page, providing more information on where the customer and find how much the duty and tax fee would cost. This is why I gave them a One Star."
“LaptopScreen.com guarantees a working replacement LCD or your money back!
Customer placed an order for a 17.3" 144Hz LCD for a cost of $89.99 USD, currently this is the lowest price available on the market for this type of panel. Customer is located in Mexico City, and the order was shipped from Toronto, Canada; over 4,000km distance. Shipping cost was $18.59 USD. No additional taxes were charged at the check-out. A notice regarding international border-crossing duties and taxes was shown to the customer as the final step of the check-out, immediately above the "Submit Order" button. The border duties and taxes came out to $17, it is the responsibility of the receiver as was agreed at the time of purchase.
Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111
”
"My computer's laptop screen was messing up and I would squeeze around the edges and it would work. I Googled How to replace my laptop screen and found a How-to video and even better was the website to order the screens. The process was fairly straight forward and easy to do, although I did have a minor setback on the install (more about that later). It was much cheaper to fix my laptop compared to buying a new laptop. There was good information on the website in regards to determining which screen I needed and troubleshooting information if there is an issue. My screen was black, but that is because I didn't connect it properly the first time. Once I made a proper connection the screen worked flawlessly and has been great for weeks.
Bottom line; Very satisfied with this purchase!"
"They mixed up my building number and street number and want me to pay 15.00 extra to fix it. "
“LaptopScreen.com guarantees a working replacement LCD or your money back!
The order was shipped to the exact address the customer has specified. Customer is shipping to a freight forwarder and has not provided the building number or street number when placing the order themselves. Order was shipped by UPS, and UPS charges additional fees when initial address is not provided properly because a delivery was attempted to the incorrect address which requires real world resources, such as driver time and fuel.
We offer multiple chances to review and correct the address during the check out before the order ships. An order confirmation and invoice are also e-mailed as soon as the order is submitted. We will correct the address with UPS to have the parcel shipped, but it will carry additional charges.
Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”
"fast, great packaging, and exactly the lcd i needed"
"Not only was this half the price of the nearest competitor, it arrived in Europe from Canada in less than 10 days. Excellent service. Would definitely erecommend."
"I ordered the wrong laptop screen, when I called them they looked up the right one for me and sent it out no charge. John helped me through some issues that I was having and now I’m up and running. Thank you for all your help and patience. "
"I have used Laptop Screen for several replacements. I used them myself and was so pleased with the result that I have recommended my friends and my employer use them also. I think I have used their screens on about five or six computers now and all were very pleased with the results. I was even offered a discount if I would post a how-to video for one of the replacements. That is a good way to build up the tutorials, plus it shows what the average person can expect. I'll continue to recommend them and buy from them myself.
By the way, they always seem to be packed very well and the shipping is pretty fast."
"Fast delivery and received the item in good condition. I upgraded my order to 120hz but recieved 60hz only☹️"
A rep from Laptop Screen, LaptopScreen, has responded:
“LaptopScreen.com guarantees a working replacement LCD or your money back!
We sell brand new original LCD panels from the leading manufacturers and we provide a life-time warranty on all screens that protects against any potential manufacturer defects. Majority of our customers are looking to replace their cracked screen to get their computers working, that is why we list every possible kind of reference number on our site, and provide a replacement immediately. Please read more here:
https://www.laptopscreen.com/English/section/Articles/1245191276/Understanding+what+is+a+compatible+LCD+screen/
The screen customer is looking for is not available even from the Lenovo parts department itself, at 144 Hertz refresh-rate it is not a common panel and we were able to provide the closest available match. Customer is welcome to contact support to return the screen for a full refund.
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”