ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.57/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.76/5
Customer service:
4.73/5
Return/Replacement policy:
4.40/5
Featured Review


Verified
5/5

2020-06-18

Please also add replacing tools.

"The part was totally fine. I would just say it would be better if you could put screen replacement tools beside the screen. I had to buy the tools from another merchant. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-15

Great Screen Provider

"Amidst how times are right now, I ordered my screen and it arrived within two days. Well packaged to ensure its safe arrival, and with a replacement guarantee if it were to have broken. Installing it was easy, and it works perfectly. The basic repair kit (separate purchase from screen) came with anything I could’ve needed. Would definitely recommend to a friend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Proper screen, good price, fast shipment

"I was looking for a screen, and order twice not the proper model from other resellers,that i had to send back. Then i found the proper model here. Based on the detailed description, finally i find what i need. Arrived in few days an i alredy insalled it without any problem. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Quick delivery, great price and a large selection

"I repair quite a few computers and laptops. Usually it has become a hassle to find a proper display for laptops that are rather older (last one was about a 10y/o Acer Aspire). I couldn't find a reasonable priced laptop display for it (Model Unit 5553) anywhere especially in North America. After searching around I found LaptopScreens.com and was able to get the exact model I needed at a competitive price (Similar price to what I would have ordered from Aliexpress). They were quick at sending it and I have been happy with the purchase. Even the warranty period and free return concept is really nice!

Will be ordering displays from here on out.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-11

Happy

"I ordered two screen, both fit Easy to install with there how to video, worked great. Very happy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-10

Very helpful, Kevin the customer rep was very helpful.

"Excellent Service, would recommend to all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-10

Fast, in-stock replacement laptop screens

"Very satisfied with how easy it was to replace my Dell laptop screen through LaptopScreen.com. Their website guides you to easily find a brand new compatible screen for your laptop model so you can make a DIY repair for a fraction of the cost of sending it back to Dell to do this easy job. Plus, the shipping options offer expedited delivery if needed for only a few dollars more. Overall I'm very pleased with my experience and will definitely recommend others use LaptopScreen.com. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-10

Excellent screen! (Acer Chromebook 15)

"Have been buying screens from ebay, but everytime I was given bad screens with bad visibility......just low quality. Until I found this company and decided to give it a try. No regrets! Very happy now as I don't need to buy a new laptop! I did not try to apply the upgrade options for the screen tough, just wanna be safe. So far so good. "


Verified
5/5

2020-06-09

thumbs up

"great servcie great product great price
"


Verified
5/5

2020-06-08

Excellent service

"It was my first order and I’m pleased with service, received onetime as promised and the product Was exactly as described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-04

prompt and efficient

"Thank you for your service, been prompt and efficient, quicker than expected, also match perfect with what I needed..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-06-03

Great Screen

"4 star because they did not have my screen in stock so I had to pay more for the upgrade. Anyways this is a great place to order screens from. I have ordered hundreds from here over the years and really don't have anything bad to say."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-29

Perfect delivery product and price

"Perfect delivery product and price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-28

Wow. Amazing experiance

"First off, my initial "holy ^%$#, that can't be right" was when I looked up a replacement for my high def touchscreen on a 15" Dell. I was mentally prepared for a $500ish cost, I doubt I even considered anyway it could be as cheap as $200 or so. I probably would have though that was a steal lol. Their price? $72. My week was made.

The customer service has been 10 out 5 stars easy. I ordered a screen assuming a non-touch version would still be a drop in replacement ... my assumption was the new non touch screen would simply not offer touch abilities which not even an issue for me - I seriously have never once even played with the touch abilities. I was wrong. It take an extra 10 pins to add touch functions as well, so my new screen and its 30 pin port were never going to attach to a 40 pin ribbon cable.

In maybe 10 min John had verified my exact screen model number, setup a replacement screen, and emailed me a return label I can print to send the incorrectly ordered screen to them while my proper fitting screen to sent to me. It simply could not have been done any better, or by a more knowledgeable and genuinely friendly person than John. Some people you can hear smile, and he is one. Regardless of how long, difficult, or frustrating his day may have been there was no it would ever be in his voice. I've done phone support - trust me it is a skill to consistently provide his level of service. It is easy to slip and allow your mood to color a conversation even if that particular call is going perfectly. I would consider him a huge asset to this company.

The best present? The correct screen is not only NOT more extensive (it seemed obvious a screen the same in every way except it also had extra capabilities would be many dollars more). Wrong again. $4 LESS for the replacement.

Last bonus surprise was the initial order was Sunday of Memorial Day weekend. So I had the order placed, and was expecting it to ship sometime Tues morning, the next business day. Monday early afternoon I get a "Your order has shipped" email with tracking info, etc. Yet another exceeded expectation! Seriously at every step they have not only given expected service - they have delivered well over and above that.

You guys rock! Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-28

Life saver

"Good product list, fast international shipping and genuine quality product. Perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process