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Product & services pricing
4.57/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.76/5
Customer service:
4.73/5
Return/Replacement policy:
4.40/5
Featured Review


Verified
5/5

2015-12-09

"Everything was so easy: finding the product, paying... The price was the best we could find over the Internet. A 10 year old kid can install this screen! Just do it carefully , that 's all. The product was shipped right away... And when opening the box, the screen was so wrapped in so many protective layers. I really appreciated that. Loved it. The screen works like a charm. I give the entire experience 5/5 stars. Good job. Thank you :)"

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Verified
5/5

2015-12-09

"Quick delivery, wasn't sure what to order (not technically savvy) and they made it very simple.
They ask the right questions , so you get the right product .
Very pleased
"

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Verified
5/5

2015-12-07

"Screen was fairly priced and included shipping. It arrived in pristine condition and removing and replacing the old screen and installing the new one was literally a snap. Hope I never need another screen but if I do I know where I'll go."

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Verified
5/5

2015-11-30

"Worked fine. Would have liked to have some form of instructions to lessen the time and possible mistakes that can be made trying to figure out the best way to remove the old screen without damaging anything."


Verified
5/5

2015-11-30

"Excellent website, extensive inventory, best price I could find, and quick shipping. This seems to be a first-class operation. I'm no pro, but their video tutorial made this job a cinch."

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Verified
5/5

2015-11-29

"Great Experience,
I ordered on Thursday around 3:30 pm. Received it on Friday around 12:30 pm. Installed easily as seen on video and it is working well since more than 2 weeks ago.
"

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Verified
5/5

2015-11-20

"SO EXCITED!!! I felt the problem was the backlight but the computer store said it was most likely the motherboard. The store wanted to charge me over $175 to change out the screen but if it did not fix the problem I would be stuck with the charges and they wouldn't take back the screen. So I took a shot with laptopscreens.com and ordered my screen for only $79.99 and I purchased the Replacement Tool Kit. If the screen wasn't the problem laptopscreens.com would take the screen back and pay for the return shipping. I put the screen in by myself in less than 20 minutes and it worked beautifully. I'm a 45 year old woman and had no problems. I love this store! They saved me a lot of money. I ordered on Monday and received on Wednesday for less than $14"

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Verified
1/5

2015-11-14

"I recieved 3 disfuctional laptop screens in a row. It was a hassle to constantly be sending the screens back. I only finally recieved a working screen when I asked the company to test the screen before sending it to me. I am not paid to be your screen tester and constantly installing and removing screens was completely unnecessary on my part."


Rep reply posted 2015-11-17
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement or your money back.

Even the most prominent laptop manufacturer's dead pixel policy would not have provided free exchange in these circumstances - ours did. Only one screen that was sent to customer has failed to turn on, and that could potentially be a loose cable connection. The other two screens customer calls dysfunctional actually contained a single dead pixel that the customer was not able to get a clear photos of. We have faithfully exchanged the screens for customer, paying for the shipping both way every time.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
5/5

2015-11-13

"Fast service, great price. absolutely happy with screen. will recommend to any one that needs a new screen!!!! Thank You!!!!"

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Verified
5/5

2015-11-10

"Ordered an lcd screen for my Asus ROG laptop and it arrived (in Copenhagen) in less than a week without any problems. Had it installed and it's running flawlessly. The screen looks great, no dead pixels, clear image. Overall I'm very happy with their customer support, the delivery time and most importantly the screen itself."

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Verified
5/5

2015-11-05

"Quick ording - fast shipping - excellent packaging - easy to install - same component as original one and perfect use.
Nothing to say more.
"

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Verified
5/5

2015-11-02

"Over expectation and strongly recommend to shop for laptop screen replacement!

I ordered the LCD screen, received and replaced no problem, but the screen showed with all 4 corners with defects. I contacted support and asked to re-ordered another screen with shipping payment...since I have to have the laptop working for work so I ordered another screen as they suggested.
I received the new one for replacement, everything installed and looked great this time. I was able to return and got full money back (shipping....all from previous order)
I definitely will shop again!
"

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Verified
5/5

2015-11-01

"Great helpfull service and fast delivery!
Perfect product!
"

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Verified
5/5

2015-10-31

"Ordered two day ship and arrived on time, well packaged and in excellent condition. Easy install (about 25 min) and good as new. "

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Verified
5/5

2015-10-30

"The screen was delivered with great care and on time. "

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