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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5

Verified
5/5

2011-11-21

"I received my second key today after some confusion with the first one. It is exactly the right key and after watching the install guide video it took me less than 5 minutes to install. The technician helping me find the correct key was very polite and wonderful to work with. Thank you for working with me and providing a great product and support!"

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Verified
5/5

2011-11-16

"What can I write here nothing but praise - Great speedy service I received my Mac-Pro Laptop keys in the blink of an eye more or less and from the other side of the world.Awesome.
Great stuff thanks a bunch-guys and gals.

Watty Robertson.Scotland.UK-retired musician
"

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Verified
5/5

2011-11-15

"I recently purchased two laptop keys from Laptopkey.com for my acer aspire laptop that had two keys pulled off by a friend's toddler. I sent an email before my purchase to double check I was purchasing the correct keys and the person who emailed me back was extremely helpful and very courteous. I live in an semi-isolated area in Northern Canada and expected the keys to take a while to arrive but they were here within 6 business days! I had no issues whatsoever with the product I received and I (who is mechanically challenged at best) was able to install my two missing keys in less than 30 seconds They have great installation videos and are extremely easy to follow. The prices were extremely reasonable as was shipping. I am extremely satisfied with my purchase and will be telling all my friends. If you need replacement keys check them out."

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Verified
5/5

2011-11-13

"I recently broke one key on my Packard Bell laptop, I initially contacted the manufacturer direct and they stated I needed to replace my whole keyboard at a cost of around about a third of the price of teh laptop. I searched via google replacing the key and found your website, which offered individual keys for sale. I initially was concerned that they are based in the USA, however I thought for the reasonable price for the key and shipping to the UK I would try the service. I was pleased that about one week after ordering the key came, was the exact key I needed and the link sent via email to the video guide was amazingly helpful. I want to thank them for a top service and if anyone else has any doubts about the service provided I can recommend them at the drop of a hat. THANK YOU Stephen, Bedford, UK"

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Verified
5/5

2011-11-09

"In less than a week i ordered my key, the envelope arrives in Italy (other side of the World) and I've replaced the broken part in 2 minutes thanks to your awesome videos.

I'm really AMAZED!

This is to show you my appreciation to the great effort you make bringing happiness to us, as power users.
Now my Asus Keyboard is back waiting for another fight with our toddler :)

Thank you again for having forced me NOT to buy a 1700€ Mac Book Pro :)
"

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Verified
5/5

2011-11-07

"Thanks. The replacement worked out perfectly. It was easy to install and the price was reasonable. I fixed the J key that my 3.5 year old son broke on my mother-in-law's Acer laptop. I was afraid it'd be expensive to fix until I found your website."

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Verified
5/5

2011-10-31

"I ordered 2 key retainers for my hp laptop as my son had dropped a book on the laptop dislodging the keys & breaking the retainers. The web site was very clear at making sure I purchased the correct retainer. I ordered them on line on the 26th October & they arrived on the 31st October from the USA. What fantastic service. Well done & Many thanks A Willis London, England."

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Verified
5/5

2011-10-28

"Very good!
I have already put the new key and everything is OK!
Thank you and congratulations for the quality, efficiency and effectiveness.
I am recommending and spreading to my friends and acquaintances the Laptopkey services.
"

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Verified
5/5

2011-10-25

"19th October ordered 2 keys and I received them 25th October, very quick because they had to send it to The Netherlands! Excellent!"

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Verified
5/5

2011-10-23

"Thank you so much! I was in need of a ton of new keys and was so unsure of which model to get because I had a laptop that was not listed on the site. After some simple emails I was given a compatible model. Also since I needed so many keys I received a phone call from you and was able to change my order into a full keyboard replacement. It came in the mail on good time and fit perfectly and I’m so happy with the product. The skin I got to keep my new keyboard safe is also amazing! Again, thanks so much. -Michelle"

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Verified
5/5

2011-10-17

"Very happy - they sent the correct key and it made the whole experience of sorting out my keyboard very painless (not to mention cheap). Recommended."

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Verified
5/5

2011-10-17

"I cannot thank you enough for your help, speedy response and amazing service. Not only do you supply product and very fast, but you make sure your customer is treated like no other. You were never rude, or impatient you put up with so many of my questions and silly (in my opinion) emails and never once lost hope in a customer!

My keys arrived in to the UK today, faster than some of the UK based companies could even deliver or have delivered to me.

Your support is EVEN BETTER than the manufacturer themselves, when I asked for help from ACER, they asked me to send the “whole laptop in and a single key could not be fixed, you need to change the keyboard”. I was working on an URGENT dissertation and some very time sensitive not to mention confidential reports, of which if I chose to send back to the manufacturer would have to remove the HDD etc. So much time would have been lost!

In summary: Would not hesitate to recommend you to ANYONE, ANYWHERE located in the WORLD!, like I said, thank you again and your whole team are a credit to what companies should be run like! 5 STAR, Speedy response, great customer care, careful and very helpful an example to all Companies Worldwide! End to end a real pleasure, from searching for my key to delivery and fitting myself (using their videos) and I am no tech guy myself, but just clicked and worked!

P.S I am now pressing my PRNT SCRN key with no problems at all!! :)

Hope to use you guys again for the right reasons, I hope! :)
"

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Verified
5/5

2011-10-15

"The service was awsome. Just in time and excelent product. No problems with shipping, that's great for my country! Best regards from Uruguay :)"

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Verified
5/5

2011-09-25

"Fantastic! I highly recommend Lapkey.com for all of your keyboard repairs. They are quick to ship parts and precise about the part you need> I will definitely use them again."

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Verified
5/5

2011-09-10

"Middle of the night, and I dropped something on my laptop and broke the plastic thing that holds on my ALT key. I was sure that I was up for replacing the whole keyboard, but my non-tech wife wondered of you could just buy a key. One google search later, and 5 minutes, I had the problem sorted for $10NZD. About 10 days later, it arrived in New Zealand, 3 minutes to install, and computer is as good as new!

Thanks LatopKey.com
"

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