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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5

Verified
5/5

2011-08-26

"Great and reliable service,even though I bought only one key."

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Verified
5/5

2011-08-05

"My zero key on my keyboard broke when the office cat tore across it! I ordered a new key, viewed the tutorial provided on the Laptopkey.com website, and in no time, I was back in business! Great customer service!"

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Verified
5/5

2011-07-26

"Ordered a space bar from Laptopkey.com. Sadly this was my first time replacing a laptop key and as a MacBook Pro owner I was afraid to replace anything without breaking it. I was unable to locate my keyboard type and had a hard time figuring it out. So I sent three photos of the missing space bar to Laptopkey.com and within a few hours they were able to provide the exact keyboard type for my laptop. Few days later I got the space bar and sure enough it worked perfectly!

A+ Service all around. I recommend buying from this vendor for any missing laptop keys.

Thanks Laptopkey for helping me fix my valued MacBook Pro!
"

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Verified
5/5

2011-07-16

"Laptopkey.com was great. They have a very large database, but my computer was not listed. I sent an email on a Saturday night inquiring anyway and got a near instant response asking me for a picture of my keyboard. I emailed a picture and got another quick response suggesting what type of key would work. I ordered it and received it in 3 business days by mail. Problem solved. I am very grateful."

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Verified
5/5

2011-07-13

"Fantastic service. I managed to order the wrong item but they were able to figure out what I needed from teh little info I gave them & I received the item within a few days 8000 miles away. Brilliant! "

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Verified
5/5

2011-07-05

"In one word GREAT. Ordered my replacement key on the 30th of June and received the key today (July 5th) in perfect condition. Considering that I'm living in the Netherlands and the fact that there is a weekend between order en delivery date I think it's great service. Could fix my keyboard in less than a minute."

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Verified
5/5

2011-07-04

"Fast service to Canada and the Dell Space-Key a perfect fit! Many thanks from Alberta Canada"

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Verified
5/5

2011-06-29

"Excellent communication and quick postage to Australia. Ver helpful tutorials and documentation."

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Verified
5/5

2011-06-29

"I´m so happy with the service that I have received from laptop key, because the shipment was quickly and good condition. I recomend use this service"

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Verified
5/5

2011-06-21

"Own a Toshiba High End P505 (now X505) and had a key pop off when support bracket broke. Laptop just out of warranty and Toshiba Service quoted $175 + shipping to repair (keyboard). Local area authorized Toshiba Service Dealer quoted $125 to repair (keyboard). Found Laptopkey.com and discovered low cost for replacement key. As a skeptic, ordered two identical keys in case something went haywire. Fast delivery. Viewed video and intalled key with brackets on first try in couple of minutes. Could not be happier."

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Verified
5/5

2011-06-10

"Relatively fast delivery. Easy to install. Very satisfied."

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Verified
5/5

2011-04-26

"It was a bit difficult to identify exactly which keyboard I had, and therefore which key switch I needed. The keytop itself was undamaged -- it was the small nylon moulding that attaches the key to the keyboard that was broken. The help from the people at Laptopkey.com could not have been more helpful. We successfully identified the correct part, I placed an order, and, after sorting out some minor difficulties, waited for the requisite parts to arrive. They eventually arrived, and I was able to replace the broken part completely successfully."

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Verified
5/5

2011-04-26

"Bought a brand new i5 model Acer Laptop, accidently spilled Georgia SWEET tea on it and all the keys got stuck. Acer wanted several hundred $ to fix. I would need to remove all my data and programs before sending in for repair. I tried to clean keyboard with Electronic contact cleaner recommended by the store where I just (2 wks ago) purchased Laptop. Big mistake cleaner said OK for most plastics, sprayed on and froze the keys and the began pooping off like "fleas on a dog".

Found Laptopkey on line and reviewed their replacement videos to decide if I could change the keyboard myself and save a couple hundred dollars in shipping and repairs from the manufacturer. Decided to give it a shot, ordered the keyboard on Friday AM had the part on Monday AM. Took 45 minutes to disassemble and replace keyboard with no problems. Didn't even need the telephone assistance offered by the customer service rep at Laptopkey.com. Would recommend any good computer minded individual could do it them self, I am a disabled retired person...THANKS Laptopkey.com Rich W.
"

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Verified
5/5

2011-04-26

"What a great solution provider! Instead of shelling out over $75 at the local tech repair shop for a whole new keyboard, I was able to get the exact laptop key I needed for $7 (including shipping). The website was great in making sure I ordered the right key for the right keyboard. The installation videos were also very helpful. Another satisfied customer!"

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Verified
5/5

2011-03-30

"I have Geeksquad membership at Bestbuy, but what's the point if they can't do in-store repair and fixes.
My dog pounced on my laptop, and the C key broke off. Geeksquad couldn't not help me without inconveniencing me for 3 wks because they wanted to ship it out to replace the whole keyboard.
Thank-goodness for Laptopkey.com to the rescue!! I found them on youtube and followed them to their website. They are absolutely awesome, affordable and excellent customer service online retail store. I thought I'd pay an arm & leg for a little key, not at laptopkey.com! They walk you through the steps of finding the correct key, provides how to do it yourself tutorial, and the follow up emails before/after shipping is great!! The price I spent, speed of delivery and quality of service I received was 5 star expectations! Totally positive experience and highly recommend them to everyone, even Geeksquad!! Thank-you laptopkey.com!!
Deborah C.
"

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