"Bought a brand new i5 model Acer Laptop, accidently spilled Georgia SWEET tea on it and all the keys got stuck. Acer wanted several hundred $ to fix. I would need to remove all my data and programs before sending in for repair. I tried to clean keyboard with Electronic contact cleaner recommended by the store where I just (2 wks ago) purchased Laptop. Big mistake cleaner said OK for most plastics, sprayed on and froze the keys and the began pooping off like "fleas on a dog".

Found Laptopkey on line and reviewed their replacement videos to decide if I could change the keyboard myself and save a couple hundred dollars in shipping and repairs from the manufacturer. Decided to give it a shot, ordered the keyboard on Friday AM had the part on Monday AM. Took 45 minutes to disassemble and replace keyboard with no problems. Didn't even need the telephone assistance offered by the customer service rep at Laptopkey.com. Would recommend any good computer minded individual could do it them self, I am a disabled retired person...THANKS Laptopkey.com Rich W."

"What a great solution provider! Instead of shelling out over $75 at the local tech repair shop for a whole new keyboard, I was able to get the exact laptop key I needed for $7 (including shipping). The website was great in making sure I ordered the right key for the right keyboard. The installation videos were also very helpful. Another satisfied customer!"

"I have Geeksquad membership at Bestbuy, but what's the point if they can't do in-store repair and fixes.
My dog pounced on my laptop, and the C key broke off. Geeksquad couldn't not help me without inconveniencing me for 3 wks because they wanted to ship it out to replace the whole keyboard.
Thank-goodness for Laptopkey.com to the rescue!! I found them on youtube and followed them to their website. They are absolutely awesome, affordable and excellent customer service online retail store. I thought I'd pay an arm & leg for a little key, not at laptopkey.com! They walk you through the steps of finding the correct key, provides how to do it yourself tutorial, and the follow up emails before/after shipping is great!! The price I spent, speed of delivery and quality of service I received was 5 star expectations! Totally positive experience and highly recommend them to everyone, even Geeksquad!! Thank-you laptopkey.com!!
Deborah C."

"Absolutely amazing service, send the replacement parts from USA to UK took less than a week to receive them and saved me over £60!"

"I tried to get my missing keys from the manufacturer and they wanted me to replace the whole keyboard for 80.00!!! I found laptopkey.com and ordered just what I needed, they even show you how to place the keys on your keyboard step by step. The staff is very courteous! I would recommend them to any one who needs just a few parts for their keyboard. Thanks Laptopekey.com you guys are awesome!!!"

"I had a key break on my keyboard, so I went to laptopkey to order a replacement. They had my netbook listed on the site, so I placed an order for the only key type they had listed.

I received the key approximately a week later and it didn't fit - it was the wrong key type. I promptly emailed them, to which they responded that I had ordered the wrong type of key and they sent me a link to the page where my netbook was listed. I was told I had made a mistake in my order but I could order the other key. Lo' and behold, when I clicked on the page there were now 2 key types for this model.

I was a little confused, so I checked the Google Cache of the page, and sure enough the cached page only had one key type. They added the key after my email so it would appear that I was in error!

I told them this and I was able to negotiate to have them send me the correct part in exchange for me sending back the incorrect key. Still, I find it very strange that they would update the page like this.

In any case, they eventually sent me the correct key after identifying it from a photo. Because I now have a working keyboard, on the whole, I am a happy customer.

If I were to order from here again in the future I would definitely send them an email first with some pictures of my key to ensure that I was sent the correct one the first time."

"Ordered a key for my laptop, shipped to Portugal, and received in 5 business days.
The price with the international shipping fee included is great ($7,24 USD), the information available for instalation is great, everything went great!"

"What a fabulous business to deal with. This is the first item I have ordered from overseas and as I couldn't find what I needed in Australia I decided to try Laptopkey.com.
To my surprise, not only did they have a key to match my laptop, but for just over $8 in total, I had it on my computer. In under a week. All with spot on communication.
Now that's what I call great service. Thanks guys. "

"Very fast delivery and clear easy to follow instructions."

"I lost a key on my HP Pavillion 6500 and I the solution seemed expensive and bad. Everybody told me that I should buy a new keyboard, and mount the entire one myself, or send it to the company to be repaired. And then I found this company, I should have known it since the first day because it was great. I asked for the key, and in a few days I received the key I needed by mail in Europe, in perfect conditions, and it was very easy to put it on the laptop and have if fully functional again. It was a lot lot cheaper than if I would buy the entire keyboard, and I didn't need to disassemble my laptop, I've just put the key into it and it was perfect.
I'll recommend it to friends in the future. Thanks for this great service."

"I have a little mischievous son, who got hold of my MSI laptop and pulled out dozen keys. I successfully returned all keys except two which has cracked hinge. I called local laptop service to solve my problem, and they wanted me to replace the whole keyboard which was not profitable and it was pointless. Then I looked for a solution on the internet, on my great pleasure I found a company LaptopKeyes who sent me two keys "I", "L". I had no problem at all, to repaire it on my own. I got my keyes within ten days - very satisfied! Stephen, Croatia"

"Using their on-line tools selected the correct key with ease. Order shipped promptly via first class mail. The on-line video helped me make sure I installed it right (not they way I thought.)

Key broke first time (not their fault, just happens.) Once they confirmed the correct replacement key, went out promptly.

Went in perfect the first time.

Kris H
Alpine UT
"

"I bought a single spacebar for my Pavilion DV5000 in December 2010. After 1 month the spacebar *still* hadn't arrived! I contacted laptop key and a rep apologised and sent out a replacement next day at no extra cost. Original order was assumed lost in transit. It arrived within a week. I used the online key installation video to figure out how to attach the key. The tutorial was for a regular key but the spacebar fitting was similar. The quality of the key itself was like new.

Their website is excellent, purchase process was simple, customer service was very good. The only thing I would fault them for was not using recorded delivery to ship the key internationally (I would be happy to pay extra for this) and the website didn't cover the installation of my specific key (a spacebar), although it wasn't too difficult to figure out using the video as a guide.

Thanks to Ayesha at laptopkey.com for handling my whining e-mails courteously."

"January 11, 2011
HI. Just wanted to let you know the key I ordered arrived today.
Thankyou very much for an excellent service.
The key fits perfectly, would'nt hesitate to shop with you again.

Ordered Jan 03 2011 and key arrived in UK January 11, 2011.

Thankyou, and have a very happy new year.
Regards,
L.Bassett."

"A friend of mine damaged my keyboard and my left ctrl key didnt worked anymore. But thanks to laptopkeys I got a ctrl key in less than 5 days."