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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5


Verified
5/5

2011-01-07

"I ordered two laptop keys from laptopkey.com and after ten days I received them in my mailbox (in Australia) even though it was a holiday period. A perfect match and very smart packed. Then I went to their website for the installation videos and installed them without any problem. The price, delivery and the product were just great. One cannot get better than that. Thank you laptopkey.com"

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Verified
5/5

2011-01-05

"I was some worried when my TI support assit me, but told me they can´t ask for guarranted of my keyboard laptop´s, because was only 1 key, that´s sounds ridiculous, so i need damage all my keyboard for get just 1 key????? when I find Laptopkey at Ebay I was totally amazed about how can easy make the request, payment, and even no arrive on time (i´m sure is because the service post of my country) im totally satisfied, with LaptopKey because help me totally until be sure the key arrives me.
Thanks for all!! and my dear friend, trust!
"

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Verified
5/5

2011-01-05

"Got my keys today. Had ordered a 'N' key and a '~' key. Installation was easy. The video tutorials are also well explained and demonstrated. International shipping might add a bit more to the cost. In my case, I just didn't want a whole keyboard. So, I went for the keys only. It arrived as a white envelope with keys well packed in small baggies inside. Overall, it was hassle free. Right from the online transaction to installing the keys. They are prompt in communication as well. I'm pretty satisfied.

(Order number I have given below is a Google Checkout number)

- Dibya, New Delhi, India
"

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Verified
5/5

2011-01-05

"Just wanted you guys to know that the key arrived, and the online instructions did make sense to me. The process took about two minutes (after watching the video), and it is working great.

Thanks a lot, I really didn't want to purchase a new keyboard, and the missing enter key was very annoying.
"

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Verified
5/5

2011-01-03

"Easy to order. The item was shipped very promptly, with excellent email communication. The keys arrived with all pieces in excellent condition, and the instructional installation video was extremely helpful.

And, their price seems to be the best in the business - by far! This was a great transaction.
"

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Verified
5/5

2010-12-29

"I've never written a customer review before but in this case I'm making an exception. The service from Laptopkey was just stunning - absolutely faultless. Without them, I would have needed to buy a whole new keyboard. I searched around and nobody else offered the service of providing one key (which was all I needed). I provided photos of my keyboard which were uses to source the key. It arrived on time even with Christmas post and fitted perfectly. That for me is perfect service.

Mal. England
"

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Verified
5/5

2010-12-29

"Hello, I just wanted to say a big thank you. My replacement key was received today and fitted with no problems. An excellent service. Thanks!
"

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Verified
5/5

2010-12-29

"Thank you for the outstanding service! Laptopkey.com will be our ONLY laptop key replacement vendor from here on out do to the fast response and excellent customer service."

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Verified
5/5

2010-11-17

"Ordered a replacement key. Although they first shipped me the wrong key (I had ordered a LEFT CTRL key, and they shipped me the RIGHT CTRL, which is a different key on my laptop), when I emailed them they only asked for a picture of the wrong key, and promptly sent the correct key.

Rating on Price: 10/10

Rating on Price of Shipping: 5/10 ... it only costs them a stamp to ship your key, you are way over charged for shipping (a couple dollars)

Rating on Customer Service: 10/10

When I did get the correct key it worked perfect, came with the correct clips and retainers, their site was easy to order from, and easy to know which key to order (the same laptop model may have several different keyboards all needing slightly different keys).

Overall rating: 8/10. Very satisfied and will use again.
"

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Verified
5/5

2010-10-20

"Could not locate my exact key so they refunded my money."

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