"Instant order confirmation, all items shipped - and shipping info provided - within 24-hours, and a second shipment-tracking update sent a day later. These folk are incredibly fast and efficient! Prices were excellent, too!"
" In a word FANTASTIC!!!!!!! I ordered on Wednesday afternoon and got my items before the shipment notification came in my inbox on Thursday morning the next day. Most impressive."
"This is an awesome company to work with. They have a very knowledgable staff and work hard to get you what you need. I highly recommend them for your Laptop parts needs."
"It was my first time to buy computer parts for my Laptop from this company.It was a very good experience and I find this seller is very well organized and can give good discount.I am too far in the middle east but I received my order fast.I am not going to hesitate to buy any parts in future.
Regards,
Aziz "
"Excellent, positive, service. Ordered a product from the web, turns out Compaq was all messed up. They figured it out found the right part and replaced all at no extra cost.
Just the best online order experience ever"
"This site offers excellent customer service. I was pleasantly surprised at their attention to detail and responsiveness."
"Charger went missing from luggage after international flight. Did a quick browse online for replacement parts. Site excellent, clear, easy to find. I rang because I needed a 24-hour Sat morning delivery - no problem and ordered online to confirm - goods arrived by 10:30am, on time as promised.
"
"LaptopParts.com, provides first-rate-personalized service that is not always found in an online-internet company.
I have ordered items from LaptopParts.com over the past year, and have never been less than thrilled to receive my orders from them. I have dealt with Jeremy Schwaeber, Web Sales Manager, and his staff, and they have always gone out of their way for me and my orders. They always make sure their customers receive outstanding and first-rate service no matter the size and/or quantity of their order. All my orders arrive sooner than I imagined, in perfect condition, and always complete.
Laptop Parts, Inc., definitely deserves recognition and should be commended for being a business that really does honor their customers with a personal touch and in a professional manner.
Sincerely,
Lisa Anne Nilsson
****@****
http://www.lisaannenilsson.com
Consultant, Silicon Valley"
"Last week I placed an online order for a new keyboard for a Dell Inspiron 3700. I had 'done my homework' and found a 'New' keyboard at the same price everyone else was selling 'Refurbished' for, and I thought I was really getting a great deal.
But when I received the package, a sticker on the outside of the box stated it was 'Refurbished'. I immediately called to explain my problem and spoke with a very helpful gentleman who, after researching the part, told me it was incorrectly marked on the web page and offered to give me a credit in the amount of 10.00. I said I would be happy with that and felt satisfied.
The very next day, I thought I would check the part on LaptopParts.com's website to see if the description had been changed and, within 24 hours, they had the description updated to reflect the true item! That is really great! I will always be a loyal customer of LaptopParts.com
"
"Very impressed with the ability of Jeremy in web sales to find an obscure part for an old laptop. And though it was only an 80 dollar part I still got a quick response and quick shipping."
"Ordered a LCD for my notebook on January 12th. They needed to confirm the model number on the 13th, and it arrived today. Installation was a breeze, and I haven't found a single flaw. :)."
"Message: I just called to inquire about a part for my computer and I spoke
with a person named "NIR" and I would like to just say that I wish everyone
was as nice and helpful and most of all, friendly as this man was. I had
just called a company in New Jersey and it seemed that I was putting them to
some kind of hardship by asking them some questions and all they wanted was
to get me off of the phone so I hung up on them and searched the net and
when I found your site, I called to verify what I saw and that you had the
part in stock and the treatment of this person "NIR" means that I will
return anytime that I need parts. And, I will tell all of my friends and
co-workers about the excellent selection, price and service.
All that I can say is that you should be happy to have an employee that
emits concern for your customer & potential customers by his outgoing nature
that was helpfu and friendly.
I wish all companies had employees like "NIR".
"
"Didn't find the part on their web site. So I emailed them. Jeremy found the part I wanted and shipped it out immediatly. Will do buisness again!"
"Jeremy's technical and tactical expertise is outstanding keep up the good work,
"
"Jeremy was great in helping me track down an LCD for a laptop that had been broken. I received the replacement part, installed it and it worked perfectly. He saved me over $800 dollars by not having to go trough the original manufacturer."