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Laptops International

1 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-08-08

"What else can I say but fast service and great prices!

Placed my order on the 4th for a laptop AC adapter, and received it on the 6th.

The only complaint I have about them is the lack of order updating. Perhaps I misspelled my e-mail wrong when I placed my order. I e-mailed them on the 5th asking when my order would be shipped (I never expected it to have already been shipped). I was completely surprised when I received it the next day.

The only thing I would request of this company is that they send out e-mails confirming orders (the thing I always look for after placing an order online at any store, to be sure it went through) and updating on the status of the order.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Product Returns/Refunds/Exchanges
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