ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2018-01-13

Great product

"My sister recommended this company because she had purchased from them and was very pleased with the product.

I ordered 5 of the small sheepskin rugs for Christmas. The original order was delivered very quickly. I then had second thoughts about the colors. I sent an email to Lawsons to see if there would be a restocking charge and if I could order two other colors to compare. My email was answered within 15 minutes. There is no restocking charge and I was told I could order two other rugs to compare before I returned any and they would reimburse the shipping charge. The second order arrived within 3 days.

Two of the rugs were returned and I was credited quickly.

I would highly recommend this company and their product.

Susan Jones
"


Verified
1/5

2015-12-04

"Very disappointed! They obviously were not made in the USA. Deceptive advertising! Very narrow and I have narrow feet. Not soft. No labeling, artificial material? not shearling! no paperwork included in box at all. Sealed in cellophane from who knows where! They just are awful!

"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-01-12

"WORST Customer service EVER! Owner was very rude and extremely unhelpful when a problem with shipping developed. Problem unresolved, and would never do business with this firm again.

Would give them zero stars if that was possible.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-11-23

""rubber" sole slippers have plastic bottoms and are very slippery. They are not flexible and wearing them feels like walking in ski boots. I had to pay return shipping AND they would only return $44.97 of the $69.90 that I paid for them originally. FIND ANOTHER PLACE TO BUY your slippers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-12-01

"Do not buy from these scam artists - I ordered a pair of sheepskin slippers from this company after I was assured that they were made in the U.S.. When I received them, there was no markings whatsoever. My wife has a pair that was made in China and the soles are almost an exact match. When I attempted to contact them regarding this, my calls not e-mails were never returned. I contacted the BBB of Virginia. They said they had never heard of them and tried to contact them for 3 months after which they listed them as an unresolved complaint."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-06-28

"They are a deceitful company with no regards to customer service. They refuse to speak to you and only respond to emails once in a while. Be sure to read their rules for buying from them. 25% restocking rule!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A