"I ordered a piece for my wife for Christmas on 12-11-13, and the receipt said "5-7 day shipping." I got an email confirmation of my purchase immediately after the transaction, but there was no shipping information listed. On 12-18-2013, I got an email indicating that Layla Grayce would "expect to receive our stock shipment for the following items within 5-7 business days." I didn't receive any shipping information until 12-24-13. The shipment wasn't received until 01-02-14.
Layla Grayce provided no indication prior to purchase that they didn't have the item in stock and delivery would be delayed by several weeks. I suppose if you don't care when your shipment arrives, than go for it. Of course, a little transparency prior to purchase would have let me know not to expect my purchase any time soon. I'd be surprised if they have any stock whatsoever. "
A rep from Laylagrayce.com, kylelaylagrayce1, has responded:
“We are extremely sorry for your poor experience with Layla Grayce back in 2014. We have recently acquired Layla Grayce and are operating an entirely new business. Any experiences you may have had with the previous organization does not represent our business. If you'd like to reach out, please do not hesitate to email us at - info@laylagrayce.com
Thanks and have a great day!”