"HELLO I ORDERED A CUSTOM COAT FROM BILL ALLEN CEO OF THE COMPANY LeatherHERE.com ON 11/14/2014! HE TOOK ALL THE INFO, MONEY AND HE SAID HE WOULD CALL ME ON THE 2 MONDAY FROM THEN IN KARACHI, PAKISTAN AT THE FACTORY AND TAKE PICTURES OF THE COAT BEING MADE. I WAITED TILL FRIDAY AND NEVER HEARD A THING AFTER MANY CALLS, TEXT, EMAILS TO HIS AND THE COMPANIES EMAIL AND PHONES! PAYPAL HAD TO GET MY MONEY BACK AND THE COMPANY WOULDN'T EVEN CONTACT PAYPAL! SO BEWARE BEFORE PURCHASE! THEY ARE SUPPER KIND TILL THEY GET YOUR MONEY!"

"I purchased a jacket from leatherhere.com in September arrived 5 weeks later, size was not what I ordered similar with the colour. I initially was told the jacket was unavailable
then it appeared 3 days later. When I complained I was told I would receive a full refund as I paid through Paypal. I had instigated a claim through Paypal and was told by leatherhere that I had to close the case before they could send/return my payment. That was over 5 weeks ago and I am still waiting for a response from Bill? As the case was closed I can no longer open it and it appears I have done my money too.AU$ 280. I have written countless time to leathehere with out any response since I closed the case from Paypal and took their word that they would offer me a full refund. I have nowhere to go except complain about the fact that I was guaranteed in writing to get a full refund. Never trust them or buy their products."

"I bought the Arra leather jacket in August 2014. I waited for it 4 weeks (September). Received the wrong size and colour. Returned it to California where supposedly they proceed with a refund in 2 weeks (October). Have been waiting for 4 weeks now (November). And they are no longer answering my emails. Getting slightly annoyed now! If I receive the refund (US$245) I will update this review accordingly.
UPDATE: I just received a refund on 23 December, after many more emails. I have been told it was because there was an issue with PayPal not authorizing transactions outside US and also that Leatherhere is a 'new and small business and are still learning the ins and outs of everything and [that they] surely were not anticipating the influx of orders, emails, and queries of the winter'.
Overall, I found communicating quite difficult and energy consuming -even if the few answers I did receive were always kind and courteous.
Merry Christmas everybody!
L. "

"I searched long and hard to find a leather jacket that I liked.I stumbled across leatherhere as a associated company with amazon.the designs were many and varied,and the sizing guide was excellent.so found the two preferred designs.I could not decide between the two,so bought both.had to be patient with delivery as one had to be manufactured to my size because it was not in stock.the leather is exquisite quality and sizing perfect.the service from bill and mathew is admirable,and I would not buy leather from anywhere else now.absolutely outstanding

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