ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-02-01

Great Product at a Great Price

"Very happy with the black leather motorcycle jacket that was purchased.
Great product at a great price!
"


Verified
1/5

2017-02-01

lost my jacket in warehouse

"yes i had to order another jacket because leatherup .com has my jacket in there warehouse among so many boxes that they can not locate my box with my jacket in it.my tracking number showed that my box came into there warehouse but since i do not have my order number they cannot locate my jacket.i talk to some one name frankie and he saw where it was ship to this location.i do not want a refund i just want my jacket back.this order number 4876091 is a order that i just order not my first selection"


Verified
5/5

2017-02-01

"COMPLETLY SATISFIED"

"the shipping promise was "right on". the product was as it was promised and i will be back.



THANK YOU LEATHER UP!!!!!!!!!!! i will see you again soon.
"


Verified
5/5

2017-01-31

"Great Job" Leatherup!!!

"The "Outlaw" Helmets that I ordered were delivered fast and their quality was more than I expected. Great job "Leatherup"!!! Thank You!!!"


Verified
4/5

2017-01-31

:(

"This jacket is absolutely beautiful on detail and quality. I ordered a 2xl. Sadly, it fit a little too snug for me. Sleeves a little too long. Wish it would have worked out. "


Verified
1/5

2017-01-31

Customer service inadequate

"I placed an order with Leatherup. I had a previous store credit and wished to utilize it. The product I ordered was not in stock, which I was informed of quickly. I then tried to contact Leatherup in two manners, the first through online chat which noone was online nor answered my question with the submitted information. The second an email to the company which I went through several, the initial telling me they couldn't tell me anything about my order, then the follow ups telling me they would provide a store credit, initially only providing me the extra I had just paid. When I brought up the problem with the remainder it was credited within 24hrs. I had to jump through several hoops as the customer service has no idea what the shipping department is doing and didn't bother to read my initial email concerning my product."


Verified
1/5

2017-01-31

Worst online store ever!! Don't do business!

"Order a motorcycle jacket. Came and leather was ripped and torn on the sleeve. Asked for an exchange to get another plus a bigger size. They wanted additional pictures so I paid to shop it back. In a few days I got an exchange email like it was sent out. I messaged them regarding a shipping label. I got an email back saying it was never sent because they didn't have the size! So they lied. So I paid 30.00 to ship back and they just refunded me for the jacket and not even the original shipping! Such a scam!"


Verified
5/5

2017-01-30

High viz jacket

"Jacket arrived just when they said it would. You do need to order up one size. I'm a 44 regular sport coat, but the 2XL fits perfect."


Verified
5/5

2017-01-30

21 and ready to ride in style

"My son was turning 21 and I wanted to get him something really special. He bought a motor cycle last year so I thought perfect I'll find him a really cool jacket. I loved the selection on your web site! It was actually difficult to choose because there were so many awesome choices. I chose the Xelement B96333 Black Flying Skull.The order was processed quickly and I received it in just a few days. The communication via e-mail to keep me posted on the order's status was great! The quality of this jacket is amazing. Thank you for helping me make his birthday special. He loves it!!!"


Verified
5/5

2017-01-30

"Delivery was right on time. Ordered 2 items that arrived separately. The first item was at my front door completely opened. Shipping box and the product box were open. Nothing missing. Whatever unexplained activity took place is not the fault of Leatherup. Prompt service, I love it. Items were as expected from online discription. Will order from this company again."


Verified
5/5

2017-01-30

Super Quality, Super Price !!

"Helmet is BETTER than I thought it would be. Exceeded my expectations. Fast shipping. These Dudes are my main go to from now on. Doc Watson"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-29

Price, value, delivery excellent

"Product all it should be and the price was right on. Delivery was ahead of schedule fit was perfect. We will continue to be customers. "


Verified
2/5

2017-01-29

Quality in a small package!

"I ordered a jacket and vest, both of which were of excellent quality, BUT, were way too small. I ordered one size up and they may have fit a 12 year old boy. Then to return the items I had to pay shipping costs. I don't see myself ordering these items online again."


Verified
5/5

2017-01-29

LeatherUp.com Sizes Are SMALL. ORDER 2-3X LARGER THAN YOU USUALLY WEAR!

"LeatherUp.com Sizes Are SMALL. ORDER 2-3X LARGER THAN YOU USUALLY WEAR! I order a Ladies 5X so that I could wear a jacket underneath my vest. HUGE MISTAKE! I could barely wear a T-shirt under it, and still had a 6" gap. Ordered a different vest in Men's 4X with lace sides which will work perfect in this cold climate where layers are a must in winter if you are outside. The 4X is roomy and meets my needs. Called Customer Service and explained need to return first vest and that I had already ordered another vest and paid for it over the weekend. EXCELLENT CUSTOMER SERVICE! No hassle. Great, quality leather products as long as you remember to order a much larger size than you usually do."


Verified
5/5

2017-01-29

Love this jacket!!

"No need to pay 500$ for a quality leather jacket . Beautiful and stylish for a fraction of the price . Customer service was very helpful in selscting the proper size. In most cases, you have to go up at least one size. I'm 6'4 220 lbs with a 36 waist . Xl is my usual size , but in this jacket, 2Xl fits perfectly. I will definitely be a repeat customer.

"