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3/5

2020-04-16

Didn’t receive all of my order!!

"Well I almost received all of my order but the face tube that I ordered....Not there!!! So looks like I’ll be spending money at another place to get what I ordered here in one shot...guess it was too good to be true to get all the stuff at one place...all in all I did get the big purchase items that I ordered and pretty much right on schedule....ugh thanks!!"

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5/5

2020-04-14

MBL201 Boots

"Best boots I have ever purchased. Watch out Harley-Davidson, you've got some stiff competition now!"

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2/5

2020-04-14

wrong helmet

"wrong helmet from what was ordered. "

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5/5

2017-03-04

Another good order

"Ordered, shipped, and arrived on time. As always, it's a great company to work with. I will buy again. "

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5/5

2020-04-14

Quick/Quality/Well represented

"In these trying these people where understanding."

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5/5

2013-01-19

Excellent service

"LeatherUp is an easy site to use. They offer a large variety of products and the order process is very easy. My items came quickly and there were no issues with the packaging. "

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5/5

2020-04-12

Fits fine

"Face mask fits just fine and it was shipped fast, so no complaints. Would deal with again, thanks."


5/5

2020-04-12

Sharp looking

"Jacket came within a week. Very well put together. Only thing I would modify in the design is to make the hand pockets a bit larger. Other than that I’m super satisfied with the quality and appearance "

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5/5

2020-04-11

good stuff at a reasonable price

"I have purchased from LU before and always get a good value for my money"

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5/5

2020-04-09

Great service

"Extensive selection of quality leather products. "

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5/5

2020-04-09

My husband and I love our vest.

"Easy online ordering, fast shipment, and great prices. We will be back for all our riding needs!"

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5/5

2020-04-05

Great service

"Was a very easy experience to get the jacket I was wanting, unfortunately it was to small."

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3/5

2020-04-04

Not quite what i ordered.

"One shirt was out of stock and the other i will need to return as it is 2x but fits like a medium. It will cost be 1/2 the cost of the shirt to ship back so may just **** it up as a loss. "

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5/5

2020-04-02

Beautiful Helmet

"Great helmet but to big..."


3/5

2019-10-29

Some nice bargains here, but poor customer service for returns and problems

"Everything is great at Leatherup.com. Or at least it is if all goes well with your order. Returns, though, are another matter.

After a history of dozens of successful orders with them, I returned an item stating clearly that I wanted a refund for it, using their online system to do this. I shipped it back and saw that the item had arrived there. After waiting more than a week I still had heard nothing from them, so I wrote to customer service to ask. They replied by email the next day, saying they didn't respond because they didn't know if I wanted replacement or refund. (They should have known - I filled out the form online.) I answered immediately, saying again that I wanted a refund. Then just more waiting.

Finally, when I got tired of waiting, I wrote again, threatening to file a request for a chargeback from my credit card company. Only then did I receive my refund. It's too bad they try to resist and delay legitimate refund requests this way. Otherwise it would be a great place to buy motorcycle leather goods.

I'll buy there again if I'm feeling lucky.
"

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