"I had to send a vest back because I ordered the wrong size and the process was really pretty painless. They keep you well informed on it's status during the exchange and replace things pretty quick. From original order to return to exchange was a little over a week and a half. I think that really good, but shipping items back comes out of the customers pocket which is a negative. I wear a 2x Duluth T-shirt and a 3x Duluth work vest and in the end had to exchange my order for a 5x leather vest."
"Great prices with exceptional service... What more could you ask for!"
"This is my second pair of these boots...the last pair lasted a decade at least. I re-soled them once. Only buying a new pair because as you age, and your feet flatten, your shoe size gets bigger. I'm sure this new pair will last another decade at least!!"
"Just received my new helmet yesterday! The fit is right the look of it is beautiful! I can't wait to wear when riding with my boyfriend on his bike!
It is my first time shopping here...they have a customer for life now!
Will be ordering more items for bike riding "
"Read The Reviews And Ordered And Sure Enough To Small. The Shipping Co. Delivered To The Wrong Town, Did Not Receive Until A Week Later. Thankfully Delivered To A Preacher, Some One Honest Enough To Get It To Me. Need To Figure Out Now How To Return For The Correct Size. NOT VERY HAPPY!!!
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"This was the first time I ordered from you but wont be the last. Everything was easy simple and fast delivery. Good good good company. Btw the phone holder for the motorcycle works great besides the leatjer goods. Inexpensive way to go. Thx again"
"Purchased two pairs, one for me and one for my wife. Mine were a little snug around the top of the foot but I feel like they will stretch out and we are very pleased with our purchases."
"I ordered some Harley boots and gloves. I must say that I was very pleased with the quality and quick shipment by this company. I did have to return the boots and gloves for different sizes. Return Shipping for standard UPS shipping was very expensive ($55)., so you need to pray that you get the right size the first time. I rarely buy on line because things vary so much depending on how it's designed. I like the quality, but will think hard whether to order again due to the cost if you have to exchange. That was the only drawback."
"Great website with lots of reviews on merchandise. I purchased a pair of harness boots and they fit great. Shipping was on time. Great price too! "
"This helmet is fantastic! Beautiful colors and meets all my expectations of what a helmet should be......Love the 2 visors and comfort."
"Customer service friendly & helpful. Item received quickly and quality is excellent."
"Easy tofind, ship and receive,no problems at all and it is cooler!!"
"it were what i was look for
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"I LOVE my new leather jacket. It's very soft, heavy leather as well as extremely warm, stylish as well and a longer, flattering length. I like the integral hoodie, with finger holes for added warmth of the hands, which can easily be removed. I took it out on its virgin ride in 72 degree weather, which quickly dropped to about 55-60 degrees with the windchill near the foggy coast and was perfectly toasty with just the hoody & a light t-shirt. Naturally, I'll test it out again when the temperature drops, but I'm confident that, with an insulated shirt & thermal pants that this jacket would be very comfortable at much lower temps. The brass details are a nice change from the standard stainless hardware. There are zippers on the sleeves and on either hip so you can adjust the width accordingly. My only complaint are the pockets. I haven't smoked in years, but the breast pockets are clearly made for a small MP3 player, rather than a pack of smokes. You wouldn't be able to put a pack there without crushing it. As it is, it's just barely big enough to fit my cell phone. The internal breast pocket is also a bit strange. It's very deep--maybe a bit too deep, but for a well-endowed woman, I wound up having to fish the kleenex pack I put in there from down around my stomach, which was annoying. Strange indeed. In addition, the zipper is a bit challenging. It's hard to get it to fasten/unfasten, but I think this will work itself out as it breaks in. But all of these are minor complaints that can be dealt with. All in all, it's a sharp looking jacket (according to my husband) that's very soft, warm, and comfortable. I'm very pleased with the heavy quality (as well as the amazingly quick shipping from Leatherup) and would definitely recommend it."
"I ordered a jacket and gloves. Once arriving both have exceeded my expectations. "