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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-14

Cool tour bag

"Received my bag on time in excellent condition."


Verified
5/5

2016-07-14

"Leatherup delivered a wonderful product in exactly the time predicted. Their posted reviews were especially helpful for me in making a more informed selection. I will return as a customer as well as recommend Leatherup to others."


Verified
5/5

2016-07-14

Hi Quality Hi Viz!

"Love the jacket! I went with a 3 XL although I typically wear an XL...good call on my part. Go Big!"


Verified
5/5

2016-07-14

Great customer service

"I had ordered a helmet, but the size wasn't right, and I had mis-read about one of the options. No problem, returns are easy! I also found another helmet in the right size with the right options at a lower cost, and they even let me apply a 15% discount code to my order after I placed it. "


Verified
1/5

2016-07-14

Size chart is for pygmies

"If you're using their size chart when ordering you can bet the farm the item you get will NOT fit. I've been through this with boots, jackets and most recently a helmet. Without exception every one of these items were ordered based on their size chart, and every one of them had to be returned at MY EXPENSE! The boots were returned for an exchange. The jacket was ordered a size bigger than measured to avoid the aggravation and it was STILL too small. And now I just spent $21 and change to ship back a $39.95 helmet that CLEARLY was not even close to what their chart said! I am done ordering from this place. I would suggest finding some place that's more competent, reliable and at the very least has a size chart that is actually correct, to avoid the aggravation and extra cost of doing business with LeatherUp. "


Verified
5/5

2016-07-14

dont go by size chart

"if you order a vest go 1 or 2 sizes up.cost me $13.00 to ship it back."


Verified
4/5

2016-07-14

"Everything was fine except nowhere in the advertising was the chin strap connection/clasp described."


Verified
5/5

2016-07-14

Tail Luggage

"Although we haven't actually used the luggage yet, it appears to be well constructed with a lot of room. It doesn't look waterproof however, a cover was provided in one of the pockets along with a bungy cord to add a roll or tent on top, can't wait to fill her up for our next road trip! Delivered as promised, made my husbands night!"


Verified
1/5

2016-07-14

Too Small

"I ordered a 3x and it should have fit, I think these are made a lot smaller than normal sizes."


Verified
2/5

2016-07-14

Pretty Good - Not Great!

"Sizing is always a problem. I've gotten good jackets BUT Boot & Gloves were always too small! The pants I recently got we too tight in the waist and 6 inches too long in the leg. Useless.

When I have to send stuff back all the time it isn't worth it to me. I spend $40 on a pair of pants and it then costs me $15 to return....sorry but that sucks.

Also, if you post a negative review on product ,it never sees the light of day - Leather-Up only allows POSITIVE Feedback!.
"


Verified
4/5

2016-07-14

Exactly what I hoped for, but shipping took a while

"high quality stuff, but the shipping took a little long"


Verified
5/5

2016-07-14

" The quality and fit was perfect very happy!!! To anyone reading this order your pants one size bigger and a half size bigger on the boots."


Verified
5/5

2016-07-14

Gitten 'er dun!

"Leatherup once again came through in excellent style! Very satisfied!

E.H. Bain
Montevideo, MN
"


Verified
4/5

2016-07-14

Faulty sizing chart

"I recently purchased an Exelement mens leather vest through your online store. When the vest arrived in a timely fashion I was very happy. The quality of the vest exceeded my expectations, then I put it on,,,,,,and it doesn't fit. Even though I had used the sizing chart provided on your site the vest was a size too small. When I contacted customer service to return the vest for one of proper size, the agent I spoke with was aware of the fact the sizing chart was wrong. In fact he said this was a common problem. Reviews posted about the vest, that I failed to read, also bear this out. So, in light of of all this, WHY NOT FIX THE SIZING CHART! Your faulty sizing chart cost me 27 dollars in return shipping fees, not such a good deal now.
Disappointed.
"


Verified
5/5

2016-07-14

On time to boot!!

"I ordered a pair of riding boots from you guys, and they arrived exactly in the time allotted for them to arrive! Way to go Leather Up! That's service:)"