"Fast delivery time. Items just as expected. Had no trouble with the order. Have ordered from them a few times and will order again."
"1. Took a week to receive
2. Helmet was junk-broken parts, missing parts, scratch on the crown of the helmet.
3. Customer service (via email/Susanna) wanted at least 6 pictures sent to verify my claim then " Once the pictures are received please allow 24 hours or sooner for further instructions." What ????
4. Thankfully, after receiving that response I called customer service who sent me a prepaid mailing label. Now I will wait a week or so for a refund for a helmet that never should have been shipped in the first place.
5. One star because of sending me a defective helmet in the first place and the hoops "Susanna" wanted me to jump through to start the return process"
"Went on line and got above my expectations "
"I WANT TO SEND MY NOOTS BACK BUT THEY DIDNT WANT TO SEND ME A SEND BACK SLIP"
"Very good quality jacket and real leather very pleased with leather up "
"I wear a 3xl. I read reviews that showed people were having a problem with jackets being too small, so I ordered a 4xl. This jacket, while quite nice, is at best a 2xl. This just ridiculous! I'm exchanging it for a 5xl, so we'll see how it goes. In the meantime, I've paid for shipping twice, and the time it takes to repackage and go to a shipping store and now wait for God only knows how long to get the right sized jacket back is lost forever. This is something they should know about and have fixed (way too many reviews complaining about this issue), so I will never do business with them again. I should have known better. I'm feeling very abused as a customer."
"Great quality products on the site for good prices but shipping for international was extortion!!!
They wanted $160 to ship one jacket and boots which was pretty high but then I added a $40 dollar flannel and they wanted $80 bucks more for shipping!!! totalling $240 which I feel is way too much. I priced it myself through USP, USPS and FedEx to ship the order to my friend's house in the USA then resent it to me and it was a lot cheaper even using express..."
"Received the product very quickly, but the return process leaves something to be desired. Nothing wrong with the product, just needed a larger size."
"Delivery was GREAT and quick!! I ordered an extra large in the Jacket and it was NOT an extra large. I would say it was like a medium and the zipper did not glide upward smoothly. With this being my first experience with the merchandise, I would probably not order from here again."
"Good service, no hassles, gloves fit well and keep my digits toasty. I'll be back."
"Leather up has the fastest shipping I think I've ever seen. Their product description is spot on. You guys got a long time customer with me."
"It was delivered quickly and very well packaged."
"This was a great experience, coat was better quality than expected!! Had high hopes and they were exceeded!! Great coat, great looks, great quality, excellent performance!! Highly recommended!!"
"Got what I ordered, it fit, and was delivered on time as promised."
"I have ordered 4 different items from Leatherup and each one has fit well, the quality was good and they were a great value for the price."