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Verified
4/5

2017-12-14

Overall frustrating experience, but it was corrected

"Ordered quite a bit of gear because the site said it was all "in-stock" and not "low-stock". After the order had been processed I noticed that they back-ordered some of my items. This was irritating because I wouldn't have gotten certain items if they didn't have them ALL in stock so they could arrive on time. After leaving negative feedback they back-dropped my order to the manufacturer so it will get here faster and in return I removed the negative rating. In the end, I more than likely won't be buying things through Liesurepro again. I expected an smoother buying process and I rather not risk another mix-up like this again."

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Verified
5/5

2017-12-11

everything was A+ on priced service

"The price was the best that I could find anywhere. Even cheaper than a friend of mine with a kayak shop could get."


Verified
5/5

2017-12-07

Perfect!

"Kevin was great in the phone. The product is exactly as described. It replaces what I had before exactly. Thanks for the Gr8 service."


Verified
1/5

2017-12-03

Wrong item

"I had ordered a Neosport shirt, when I finally received my package it was the wrong item. It was a mountain backpack to my surprise. There was also no forms to return the item. I am now concerned that I will not get my money back. I will no longer be shopping at LeisurePro. I am an avid online shopper and this was the WORST experience."

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Verified
5/5

2017-12-01

Diving gifts

"Prompt and exactly as shown and described. Product testing to come soon! Thanks Leisure Pro"


Verified
5/5

2017-11-29

Amazing experience

"I’m very satisfied. Delivered in time. Good prices and quality products. Next buys will be at leisure pro certainly. I’ve asked for help in customer service and I was very well treated. Jazz E. thank you for your support."

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Verified
3/5

2017-11-26

Wrong full face mask delivered.

"Ordered white M/L full face mask and got S/M emerald instead."


Verified
5/5

2017-11-17

TOP CUSTOMER SERVICE

"My call was taken by Kale L. He was very well informed and dedicated to top notch customer service. Please let him know that I appreciate his attentiveness. Thank you
Also best wishes to Joe in "service" as his advice on my octo was very helpful. Always a pleasure to do business with Leisure Pro.
"


Verified
3/5

2017-11-09

Missing Parts

"Ordered a dive flag float combo. Only received the float. Had some lack of communication at first but once we both understood the situation, leisure pro sent me the missing parts and refunded me the purchase price."

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Verified
5/5

2017-10-26

Pleasantly surprised

"This wetsuit appears to be very well made with multiple detailed extras to include skin-in flap seals in extremities, 3 heavy duty zippers with internal sealing flaps and a comfortable neck seal plus back of knee flex panels. I was impressed with the flexibility even though it is a snug fit. The sizing was exactly as the sizing chart stated for the size I choose. I only wish the waist was smaller so the fit would be customized to me."

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Verified
5/5

2017-10-25

Great product at a great price, but the service was amazing!

"I waited until past the last minute to place my order. At 4:00PM on the day before I needed it. I called and was told it probably wouldn't ship out for another day which would have caused some havoc for my travel plans. I decided to sacrifice some of the things I had planned so I could stick around for another day to get the item I needed.

The very next day I was elated to see the UPS truck pull up in front of my office and deliver my item. They obviously put in extra effort to see to it I got the item I needed in time to save my travel plans.

That amazing service and a personal touch you don't always get from the major on-line retailers.
"


Verified
4/5

2017-10-24

Superb service

"Every thing was great except I thought charger for the 4 batteries was included..I looked up the charger it was different charger that your sales person was going to sell me. Anyway thank you much.. "


Verified
4/5

2017-10-24

New to the Pro!

"Good price, good products, great online customer service! I spent about 10-15 min online asking questions about items and diving related stuff! The customer service member from Colorado was very knowledgeable and was a pleasure to speak with!
"


Verified
5/5

2017-10-19

Great Mask.

"Perfect purse scuba and works exactly as advertised"

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Verified
5/5

2017-10-19

Happy feet

"Very satisfied with shipping time "

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