"Purchased bcd on walmart.com. Super low price! Only one left! I buy it and order comes across as the bcd. Next day get email from leisurepro saying my dive mask is on the way.
Contact walmart who says I did indeed order a bcd and they will check. Contact LP and say I ordered a bcd and it shows a mask is being sent. They tell me yes a mask is being sent-thanks for ordering?????
skip to end where both say the other person is at fault. No one is sending a bcd. AND I have to send back the frigging mask that I didn't order-wasting my time.
# of sorrys about that I got? zero. Hello amazon. hello diversdirect/supply.
I wish I read the reviews."
"Great prices but I ordered the wrong item and customer service was exceptional in getting MY mistake fixed!"
"Leisure Pro always comes through for me. I like buying my personal dive gear from them, as well as equipping my favorite dive shop in Mexico. While I do not live in New York where I could actually shop at their brick and mortar store, I still feel like I get that personalized attention even shopping online. They always have a customer service rep handy via chat at any time (even during off hours!). When I buy gear for my friend & dive shop owner, Leisure Pro always has the quantity in stock and are very accommodating with bulk pricing and shipping. This company is a well oiled machine. Very reliable. And their customer service is always top notch. Thanks for all you do Leisure Pro!"
"I was trying to order a wetsuit package before a January dive we had in Texas(water 58°) I got three Henderson 5 mil package I wanted delivered in plenty of time, however, the wetsuit was too big after trying it on and it needed exchanged. LeisurePro matter it fast and convenient to just print the label and drop it at my local UPS. Within a little over a week I had the correct size at my door. Sent back on the 4th received the replacement on the 14th in plenty of time. Awesome!! Highly recommend them. Fantastic to do business with!!"
"I will update this review when I get the wet suit delivered. Otherwise excellent gear. What suit was back ordered supposed to come from manufacture neo sport."
"Ordered an XL to be safe, my husband that is 6'1" and 180lbs and the torso is extremely short, making it too uncomfortable to wear."
"BEST PRICE, THEY KEEP YOU INFORMED OF EVERY DETAIL OF YOUR PURCHASE FROM RECEIVING YOUR ORDER TO DELIVERY... TAKES A TON OF TIME FROM TRACKING THE PURCHASE & FOLLOWING UP & THE REMINDER THAT THEY ARE THEY TO HELP WITH ANYTHING AT ALL.... WELL, AS A CUSTOMER SERVICE PROVIDER & MANAGER FOR 30+ YEARS, I MUST SAY WHAT A WONDERFUL JOB OF PROVIDING HASSLE FREE,
TRUE CUSTOMER ORIENTED CUSTOMER SERVICE... NO MATTER HOW SMALL THE PURCHASE OR AMOUNT OF THE PURCHASE...A TRUE BREATH OF FRESH AIR THIS HOLIDAY SEASON AFTER MULTIPLE HORRIFIC CUSTOMER SERVICE EXPERIENCES WITH MULTIPLE HUNDREDS OF DOLLAR ORDERS WITH MULTIPLE ON LINE RETAILERS!!! JOB MUCH MORE THAN WELL DONE LEISURE PRO & STAFF!!! WE WILL DEFINITELY BE BACK &V HIGHLY RECOMMEND YOU AT EVERY OPPORTUNITY!!! THANK YOU VERY MUCH & A HAPPY & HEALTHY HOLIDAY SEASON TO EACH OF YOU & HOPES FOR A BETTER 2021!!!"
"LOVED THE PRODUCT, DELIVERY, AND SERVICE. YOUR MATH IS A BIT WEIRD BUT IT CAME OUT CORRECT IN THE END. I LIKE THE DIVE COMPUTER BUT HAVE NOT DOVE WITH IT YET. WE'LL SEE."
"LeisurePro sent me 4 defectives computers. One after the other. One I told them to stop and not ship any other computer and asked for a refund they sent another one that I have to send back. One month and still no refund to me. A terrible nightmare. They told me to change the computer battery by myself but told me that if I do that my warranty expires immediately. "
"Bought a new APEKS 300 Bar DIN Conversion Kit for All APEKS Regulators. I was sent a used one that was scratched up and with gaskets so bad I had to buy new ones. Shady seller."
"I’m super pleased with my experience. I ordered on Monday night, got the package delivered on Thursday. The sizing fits great! I will test it out in the water soon. Also, I’m super happy that there was little waste/packing. I hate when there’s plastic wrap and unnecessary material. Simply the BC and a manual inside the box, no plastic!"
"Everything I get from them is good, quality gear. My Hollis Elite 2 harness had good instructions with photos. Got it together in about an hour."
"I have had a great experience each and every time I ordered from leisure pro. The price is great, service is great, shipping is great, I highly recommend them!!!"
"Incorrect item was received. Item arrived in a different color, and size than what was pictured and described in the product description. "
"Very user friendly web site made my purchase very simple. Delivery was quick and they got it right. "