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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-09-17

No complaints

"Site was easy to use, and prices were affordable."


Verified
5/5

2024-09-15

Quick & simple

"It was the easiest way to re order contacts."


Verified
5/5

2024-09-12

review

"good experience all around. Well done"


Verified
5/5

2024-09-12

So easy!

"I appreciated the reminder email saying I could reorder lenses without going back to the doctor. And then I linked over and simply placed the same order as last time. So fast and helpful!"


Verified
5/5

2024-09-12

Easy ordering process

"Easy order process. I sure hope the "Redeem" Visa is legit. There have been some mixed reviews. "


Verified
5/5

2024-09-10

Easy Peasy

"got my prescription uploaded and ordered within 15 minutes "


Verified
4/5

2024-09-09

payment

"First time froze on payment and didn't show in order history even though payment authorization went through to PayPaul"


Verified
5/5

2024-09-09

Easy

"Super simple and no hiccups on app"


Verified
2/5

2024-09-07

Lens issues

"I had a lot of issues with my last order. I am grateful you all credited me for SOME of the bad contacts, but I still have the rest of the contacts that do not work for me and are no good upon opening. I feel like I just wasted money on contacts I cannot wear, and they are NOT cheap. Just makes me sad I couldn't get a full refund to reorder new ones. Here I am again placing another order on a hopes these ones work out. Money down the drain. :( "


Verified
5/5

2024-09-07

Always easy to order.

"Everything from selection to shipping options works well."


Verified
5/5

2024-09-06

Easy to reorder

"Like the convince of ordering. "


Verified
4/5

2024-09-06

Easy to use

"This website was easy to use and relatively inexpensive. However, I'm used to never paying for shipping so $10 for non-express shipping feels like a lot."


Verified
5/5

2024-09-06

Quick and easy

"Great service. So easy to work with. "


Verified
5/5

2024-09-04

Easy re-order

"great rebates, website is easy to use, and payment options."


Verified
5/5

2024-09-04

Good Price

"I have been using Lens,com for my contacts for the past 4 years and have never been disappointed, "