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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
4/5

2021-10-10

"Quick and easy to order and received sooner than expected. The left eye and right eye prescriptions were reversed on my contact order though."


Verified
5/5

2021-10-11

Came quickly

"I ordered and received my contacts within a week for a great price."

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Verified
5/5

2021-10-14

Great Service

"Lens.com is very easy to use and the prices are great. "

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Verified
5/5

2021-10-15

Fast delivery and great customer service

"My experience with this site is very positive. Will reorder from the same place next time."

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Verified
5/5

2021-10-16

New Customer

"I’m 100% satisfied with my order. It was easy ordering and quick delivery.
Thank You
"

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Verified
5/5

2021-10-16

Fast delivery.

"It was great. Thank you for asking."


Verified
5/5

2021-10-17

Great company

"My order was wrong when I received it. I contacted lens.com and got the right order in about a week. Everything was great."

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Verified
5/5

2021-10-18

Super easy, fast. I love lens.com

"Lens.com was easy to order .I had the best price and was super fast with their delivery. I got the lenses 3 days faster than my original delivery date!”"

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Verified
5/5

2021-10-18

"It was very easy to order. Had a problem with my credit card but the representative was super nice and resolved the problem easily. Going to apply for my rebate . Hope it’s just as easy .thanks Tricia "

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Verified
5/5

2021-10-20

Lens.com was easy to order from.

"My daughter needed her lens right away as all her stuff was stolen over a trip to San Francisco. By the time she got home for two days they were there. Bravo! She was very happy. "

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Verified
5/5

2021-10-20

Smooth process

"Ordering was a breeze- as soon as the order went through I got a confirmation email and soon after got an email to upload my prescription. That was processed in 24 hours and the contacted were shipped the same day. Great job!"

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Verified
5/5

2021-10-20

Seamless delivery!

"Great service and quality!"


Verified
5/5

2021-10-20

Fast Shipping

"Easy to order and fast shipping!"


Verified
5/5

2021-10-21

Quick shipping

"Great experience would recommend "

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Verified
4/5

2021-10-20

Easy Ordering But Rebate Process Can Be Cleaned Up

"Ordering was easy, but attempting to get my rebate has proved confusing. I am supposed to print a form out, but I can't find out where to get the form. "


Rep reply posted 2021-10-22
A rep from Lens.com, Lens_IM, has responded:

“The rebate form is in the rebate center. Log in, go to the footer on any page and click on 'claiming rebates'. That will take you to the Rebate Center where you can print the form.”