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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
3/5

2021-10-19

script

"The timing was ok, but not the correct script."

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Verified
5/5

2021-10-18

Saving money

"Nice people and speedy delivery, thanks! Less expensive then at the doc‘s place"

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Verified
5/5

2021-10-18

All was fine once we worked out the RX update. Still waiting for rebate info but apparently it takes a few weeks for that to process. I feel

"Al was fine once we worked out the RX issue.
I am still waiting for the rebate info. I feel it should be noted up front that it takes a few weeks to receive info on how to obtain the rebate. Hopefully that will come through as promised
"


Verified
5/5

2021-10-17

Thanks to customer service

"My package was lost due to logistics issues but customer service fixed it. Thank you. I'm really satisfied with the customer service."

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Verified
5/5

2021-10-17

Great service and timely delivery!

"I received the contacts at a great price and the shipment arrived even more quickly then was stated at order time. As long as the rebate comes back as advertised, I will be thrilled!"

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Verified
5/5

2021-10-17

Fast shipping!

"I was almost out of my contacts and I was afraid the contact lenses wouldn’t arrive on time. To my surprise, they arrived in less than a week! The lenses are amazing too and I will definitely purchase my next batch here again :)"

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Verified
3/5

2021-10-17

Not the best.

"The price was great and offered a great rebate. However one box of contacts were missing a lens. I tried Calling to get the issue resolved and also was going to find out how I go about getting the rebate as there was no information with the lenses. I sat waiting for someone to even answer my call for 30 minutes. I understand 10 maybe 15 minutes but I guess I’ll have to try again on Monday. Shipping was fast and was able to get new contacts before our trip to the beach. So far not very satisfied with the experience beyond the shipping. "

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Verified
5/5

2021-10-17

Fast and easy ordering

"Easy ordering and fast delivery "

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Verified
5/5

2021-10-16

Excellent experience as always!

"I always tell people I get my lenses from Lens.com at the best prices and practices anywhere.

It has been a while since I could order new lenses. I have IL-Medicaid, and the providers they wanted me to go through, the prices were so much higher than I knew I could get on Lens.com. Even after the allowance for my portion, Lens.com beat their cost. I also knew that the service from Lens.com was excellent, and I had ordered from their provider before, and I knew the service was bad. I am so happy that Lens.com is still here for me.
"

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Verified
5/5

2021-10-16

Contacts came in real fast

"After receiving my contacts and trying them on, they work perfectly and I can see again w/o glasses! "

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Verified
5/5

2021-10-16

Skeptic turned believer

"I was skeptical because of the price but the contacts were great and had a normal expiration date. "

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Verified
4/5

2021-10-16

Easy not bad

"Deal is good. Items new and really "

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Verified
5/5

2021-10-16

Great company!

"Arrived super fast, no problems with my order and great customer service. "

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Verified
5/5

2021-10-16

Great service

"Easy ordering with quick delivery. "

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Verified
5/5

2021-10-16

Always delivers

"They keep my original ophthalmologist information on file and I simply need to click to have them reverify my prescription after a certain period of time has gone by to re-order. I am satisfied with my service thus far; going on 3+ years. "

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