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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-10-13

Fast!

"Delivery was fast and this was the best price I could find anywhere. "

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Verified
5/5

2021-10-13

Cheap and fast.

"Will be a customer for life. "

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Verified
5/5

2021-10-13

Lens.com is Great

"The contact lenses came unharmed and Lens.com was great. They sent an order email, a confirmation email, and a shipping email. I highly recommend Lens.com."

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Verified
5/5

2021-10-11

Great service, quick shipping

"It was very easy to order from Lens.com. I found my contacts, entered my prescription, and placed my order without any issues. My order arrived within a week of placing it as well. Very happy so far!"

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Verified
5/5

2015-04-01

Quick and accurate delivery

"I had experience with this company of delay and I had to cancel the order. This time my order was delivered quickly with the right lenses. Great price and savings for me.


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Verified
5/5

2021-10-10

Great service

"Great service and very fast. Fast shipping too! Inexpensive compared to others."

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Verified
5/5

2021-10-10

Great

"Quick and easy! I always order from lens.com"

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Verified
3/5

2021-10-10

Ok service

"The rebate takes like 15 weeks to get back. That wasn’t disclosed at all during the check out process hence the lower rating. "

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Verified
2/5

2021-10-10

Price not what was quoted

"The price offered for 2 boxes was $ 60 off the retail price. I was charged the higher price and latter told the offer included a rebate. That is not how the offer was stated when I made my purchase "


Verified
5/5

2021-10-10

great service

"I have been with Lens.com for many years!"

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Verified
1/5

2021-10-10

will not buy from them again

"This company was very sneaky about their pricing. They made it look like I was paying $119.87. It was not until I had already given my cc info and paid that I found out that I paid $269.87 AND $7.95 of that was shipping. Nowhere on any page did it say that I would be paying for shipping. I read the fine print and between the lines before making the purchase, and suspected that I would be paying $261.92, but still did not like the idea that this company was trying to gain customers by being shady about how they disclosed their prices. But I ordered anyway as they were the cheapest and it would save me some money. Well, it turns out that with the added shipping charge, they are not the cheapest, and I should have gone with another company. I went to the online chat to complain about what just happened, merely asking to get refunded the money for the shipping, which was never disclosed, and I was not refunded. I will not do business with this company again who is shady and does not back their mistakes."

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Verified
5/5

2021-10-08

Quick and Safe Shipping

"Quick verification and quick shipping. Exactly what I ordered and a rebate to boot! Thanks!"


Verified
1/5

2021-10-08

Terrible

"I place around 4 order coze lense.com do not accept my card debit and credit.
At the end i use my mom card to buy it..
"

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Verified
5/5

2021-10-08

Terrific experience

"Lens.com saved me money, was easy from which to order, and delivery was fast! "

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Verified
5/5

2021-10-08

Quick and convenient!

"Very satisfied from quick and convenient service. "