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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-10-08

Arrived on time and was cheaper than the competition.

"I had no problems with my order, everything was delivered on time and the price was uncomparable"

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Verified
5/5

2021-10-08

Very fast delivery!

"Thank you for such prompt delivery! I was completely out of my lens and need to change them. "

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Verified
3/5

2021-10-08

Review email arrives w/in 1wk, can't print my rebate for 2wks...

"Site easy to use. Prices are meh at best by themselves, but with the rebates they become competitive. But here I am filling out a review without the ability to download and fill out my rebate, much less submit it or tell you how long it took to process, or if I even receive it in the end. Because there's a mandatory rebate 'waiting period' that lens.com doesn't tell you about until after you make your purchase. Caveat emptor.

Soooo, in summary: thanks for the contacts. But please make the rebate process easier and don't structure it with a delay that allows time for people to get distracted and forget about it. Because I will, and then I'll be unhappy with myself and lens.com at the same time. Nobody wants that.

Just my $0.02, thanks for asking.
"


Verified
4/5

2021-10-07

K C

"Lens.com site is easy to navigate. It has reasonable pricing compared to other competitors.
Thanks
"

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Verified
5/5

2021-10-07

Great experience

"The contact lens were delivered quickly and without problem. Very pleased with the service and quality of the lenses. "

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Verified
5/5

2021-10-07

Great service!

"I had an issue with the delivery company and Lens.com got me replacement asap. So appreciated. Well done!"

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Verified
5/5

2021-10-07

Faster than expected delivery

"Really fast delivery and they have the best rates around "

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Verified
5/5

2021-10-07

"Yes I did receive them they great comfortable I so glad we decide go back to fresh look I’ve optic color"

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Verified
5/5

2021-10-07

Thanks!

"Awesome fast quick efficient "

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Verified
5/5

2021-10-07

Good experience

"This is my first time to buy contacts on lens.com, the contacts are good and the customer service is perfect! "

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Verified
5/5

2021-10-07

Easy and fast service

"I liked the ease of placing my order and was eligible for a $100 rebate from the manufacturer. The only thing I didn’t like was a cost of $40 of hidden fees that popped up at checkout. Still cheaper than my optometrist even with my insurance. "

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Verified
5/5

2021-10-06

Great

"Thank you. good lenses at a good price "

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Verified
5/5

2021-10-06

Fast & Correct

"Good prices, fast service and the order is correct! Who can ask for more?"

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Verified
3/5

2021-10-06

Somewhat Satisfied

"The rebate process should be easier. Why the delay in submitting & getting my rebate?"

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Verified
5/5

2021-10-05

A+ Experience

"Great customer service. Order expedited quickly and efficiently. Lower prices. "

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