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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-10-04

great experience

"Quick and easy! Fast delivery. Will purchase again!"

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Verified
5/5

2021-10-03

Lens.com was easy to order from, price was great.

"This was easy and for a great price! My contacts arrived on time and in perfect condition."

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Verified
1/5

2021-10-03

No rebate

"Was promised a rebate on my order, but there is no way to claim it. Very deceptive and unethical."

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Verified
5/5

2021-10-03

Fast and easy

"Great place to get your contacts, easy affordable and fast!"

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Verified
5/5

2021-10-03

Great

"Good customer service - helped fix a problem with the script "

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Verified
5/5

2021-10-03

Prompt Service

"Ordering on the website was fast and easy. Delivery was prompt. Overall good experience. Now just waiting the 2 weeks to complete and submit the rebate form."

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Verified
1/5

2021-10-03

Not as ordered

"My order was for a base curve of 8.4
the ones I was sent were 8.6
"

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Verified
5/5

2021-10-03

Always great!

"They arrived in time. The only bad thing I always loose my rebates."

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Verified
5/5

2021-10-03

Again? YES!!

"My process was super easy and wait time was not that long at all. Definitely ordering again!"


Verified
5/5

2021-10-02

Excellent

"It was very easy to go through order process. Representatives were very helpful, precise, knowledgeable & courteous. Order was deliver before promise date."

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Verified
5/5

2021-10-02

Great price and quick shipping

"Ordered contacts because my Rx was about to expire and I got a great deal! "


Verified
5/5

2021-10-02

All good, all smiles!

"Ordering easy, delivery fast = happy customer !"

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Verified
5/5

2021-10-02

Great service

"How do I get my rebate coupon"

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Verified
3/5

2021-10-02

Fees and rebate delays

"My order had unexpected fees which is not welcome. Shopping was very quick and I had the contacts I ordered within 2 days. But yet I can’t print or submit the rebate form for 2 weeks after shipping the order, why? Besides trying to get someone to forget about it to not get his rebate back. I’ll have had the contacts for 12 days rather than being able to submit it the rebate form at the time of ordering. Disappointing "

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Verified
5/5

2021-10-01

Enjoyed the buying process from start to finish!

"Had to call customer support to get assistance with placing my order. The representative, I wish I could recall her name, but she was so sweet. Willing to help me find the best options available to choose from and to really take advantage of my opportunity to purchase from Lens.com. She was so helpful and nice, it made me enjoy my entire experience. Thank you for your time and help, I will be purchasing again in the future."

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