"Lens.com was easy to order from, friendly, had the best price and was super fast with their delivery. I got the lenses 3 days faster than my original delivery date!"
"Always promo delivery and contacts are as they should be."
"They contacted my Eye Dr. even faster than me. "
“Thank you for your review. We try our hardest to provide hassle free customer service! We appreciate the time you have taken to complete this survey. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Easy and affordable, I'll do it again "
“Thank you for your feedback! We are pleased to hear that ordering was easy and delivery was fast! We look forward to your reorder. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely”
"The lenses I ordered were the lowest priced found anywhere online and they were shipped and delivered within days of my order. I am very happy and will re-order from Lens.com again!"
“Thank you for your feedback! We are pleased to hear that you received the lowest price and fast delivery with lens.com! We look forward to your reorder. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"I always order my contacts from here "
“We are happy you chose Lens.com for your lens contact needs. We do appreciate our customer's feedback and continue to make your experience effortless.
Thank you for choosing Lens.com, we appreciate you!
Thank you,
Supervisor Lens.com
”
"Fast service, great price!"
“Thank you for your review. We are happy to hear that you had a great experience ordering with Lens.com. We look forward to doing business with you in the future. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely
”
"I went to Walmart to buy my contacts and while I was in the store I google the contact lens I was about to buy, your company was almost 1/2 the price for the very same product! Ordered immediately, delivery was fast and Iḿ wearing the same name brand contacts!"
“We appreciate your review. We are pleased to hear that you were able to find the lowest price with us! We look forward to doing business with you in the future. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Just misleading saying no shipping but tracking on a handling fee. Then took week to arrive "
“Cindy,
When looking into your account, we show you had a processing fee on your order. Even with our processing fee, our total price beats most online contact lens companies. Your order shipped out with our standard shipping of 5-7 business days. We offer expedited shipping on most of our orders. We would be happy to help you, just give us a call at 1-800-536-7266. We appreciate your business and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
"They were delivered in 3 days aftger ordering ! "
“Thank you for your feedback. We are pleased to hear that you got your order so quickly! We strive to provide low prices, excellent customer service, and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Quick delivery. Correct order. No problems. All you need. "
“Thank you for the review. We try out hardest to provide hassle free service and quick delivery! We look forward to doing business with you soon! Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Great, intuitive online ordering process. "
“Thank you for the feedback. We are happy to hear how easy it was to order! We strive to provide low prices and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Saved 50$ compared to ordering from my eye doctor."
“We appreciate your review. We are so happy you were able to save money ordering with lens.com. We look forward to doing business with you in the future! Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"When the lenses arrived I got the bill which, to my surprise, included previously undisclosed charges. Beware!"
“Maria,
When looking into your account, we show you are referring to your processing fee. We have processing fees on most of our contacts. Even with our processing fee, our total price beats most online contact lens companies. If you have any questions, please give us a call at 1-800-536-7266 and we would be happy to help you. We appreciate your business with lens.com and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
"Order lenses and received them in 3 days.
"
“Thank you for the review. We are happy to hear you received your lens so quickly! We strive to provide low prices, excellent customer service, and quick delivery. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”
"Super annoying having to wait for approval of prescription...They called me all day just get my docs number"
“David,
When looking into your account, we show that when you placed this order we had the doctor's personal phone number rather than the office phone number. By law, since contacts are considered a medical device, we have to verify the prescriptions with the doctor's office. We have verified this prescription and it was sent out on 10/22/2019 and delivered on 10/29/2019. If you have any other questions, please give us a call at 1-800-536-7266 and we would be happy to help. We appreciate your business and Lens.com and look forward to doing more with you in the future.
Thank you,
Hannah, Supervisor at Lens.com ”
A rep from Lens.com, LensSC, has responded:
“Thank you for for your review. We do appreciate our customer's feedback and continue to make your experience effortless. Thank you for choosing Lens.com, we appreciate your business.
Thanks
Kiely ”