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Verified
5/5

2015-04-28

"Lens arrived just moments ago, it was as described in like new condition. Everyone I spoke with at Lens authority was very informative and helpful.
Thank You
Joe
"

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Verified
5/5

2015-04-28

"I had to return a high-priced lens that I purchased from Lensauthority.com due to a focusing issue, but would certainly deal with them again. Customer service throughout the whole sales and return process was top-notch."

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Verified
5/5

2015-04-24

"Highly recommended. Fuji X20 arrived with a Fuji lens shade, filter and cap. $59. 95 at Amazon. Nice surprise!! Paper manual was in Spanish, however I couldn't be happier as transaction, shipping and customer support were flawless."

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Verified
5/5

2015-04-17

"I like working with these folks. They have quality (used) gear at decent prices, they pack and ship it immediately, and you receive it promptly. It's great. I highly recommend them (and their sister site, LensRentals.com). "

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Verified
5/5

2015-04-12

"Bought a used Sigma 70mm 2.8 Macro for my Canon 70D. Hard to find lens for the Canon, as they were recently discontinued by Sigma, just for the Canons. Looked everywhere, and I mean everywhere for one of these. Just before I made an international order which would have taken weeks, I came across LA's website. Lo and behold, they had one, used for a good price, rated 9 condition. Well, might as well have been brand new. Came with stock case, caps, and excellently packed.
Will be my first look next time I need anything camera related.
"

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Verified
5/5

2015-03-26

"My lens arrived quickly, and was what I expected! Works great!!!"

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Verified
5/5

2015-03-24

"I ordered a Sigma 60mm Art lens that was graded a 9 (because they stated "no used lens is a 10"). Well this lens is a 10 in my estimation! It came in the original box with case and front and rear caps, the glass is flawless and I just spent the afternoon making images. I'm amazed at the sharpness of the images. Thank you Lens Authority. I will be a returning customer."

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Verified
5/5

2015-03-18

"I'm happy to recommend this company, and do business with them again. I had to return an item one day inside their 90 warranty period. They never questioned honoring the warranty, and addressing the issue to my complete satisfaction. I emailed with them and spoke to representatives on the phone during the course of the issue, and every contact was flawless. Highly recommended."

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Verified
5/5

2015-03-16

"very helpful. very informative, good cutomer service and products!"

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Verified
5/5

2015-02-25

"Lighting fast shipping. Great price and better than expected condition. Definitely would buy from them again. I'm very happy with my purchase!!!"

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Verified
5/5

2015-02-21

"I have not received my order yet, but I can already vouch for the customer service. They both emailed and called today, because the card and name for billing was different than the recipient shipping info. They were meticulous in making sure that the charge was valid and safe. I definitely feel good about doing business with them after this. The cost of the item purchased was significantly less than other sellers, so hopefully the quality will be alright!"

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Verified
5/5

2015-02-19

"They're the best. And I trust them..."

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Verified
5/5

2015-02-16

"I pruchased an Olyumpus HLD-6 for a great price. It shipped the same day and arrived in great shape. Packageing was over the top and, while Lensauthority gave it an 8.5 on condition, I found it like new and it functions like new. Not only that, these folks like ice cream. . . can't get better than that!"

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Verified
2/5

2014-12-10

"I have contacted the lens authority regarding to the problem of my order, the customer service representative Scott Fulmar is so impatient and leading the problem off topic, without any willingness to help. I have been a customer of lens authority for years and never had problem but today.


Update: Thank you, Connie Candebat for helping me out.
"

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Verified
5/5

2014-11-14

"I highly recommend this company. I bought a used Fujifilm x20 and got a good deal. Note that their rating system for used devices is very conservative so even though they might rate it 8 or 8.5 it looks new. Only the manual looked used.
Overnight Fedex was very reasonable too. They shipped right away and I had it the next day.
"

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