"Lensauthority.com is the bomb. I use their sister site Lensrentals.com and knew that I would get the same awesome customer service purchasing lenses as i would renting them. They are soooo thorough in their reviews of their lenses, their shipments, etc. They also have a 2 year warranty (for $14) which makes me never want to buy lenses anywhere else.
I had quite the kaffuffle when I realized I wouldn't be home to sign for my package, and Connie communicated with me all morning to figure out a better way to have my package delivered- even though it was my mistake and not theirs. She was patient and I never felt like I was inconveniencing her. We ended up canceling the order, changing the shipping address, and she even recommended I not update the shipping speed because it would get there in plenty of time with regular Fed Ex (thank you for saving me $15!).
I am a happy photographer! Thank you so very much!"
"The lens I bought was my first purchase from LensAuthority and they were scrupulous in verifying my identity, protecting me as well as themselves. After verification, my order was promptly filled and shipped. The item I received was in better condition than I had expected from the description. When I decided to return the lens, within the three day return window, LensAuthority issued me an RMA without delay. I then bought another lens and it also was better than I expected. I will continue to be a LensAuthority customer."
"I was a bit afraid of shelling out the $2200 for a Nikon d800 to some unknown on the internet but...
I read as much as I could about their rental site and it seemed pretty upstanding so I went ahead.
The camera came just as described: all original packaging with the trinkets still inside. The battery was plenty good. I could hardly find any signs of wear on the body itself.
I am impressed enough that I will shortly for over some more cash to them for the 105 macro...as soon as the wife turns her head...
But really, have no fear. For the savings I don't see how you could go wrong."
"I had such a great experience with LensAuthority. About a month ago I missed an opportunity to purchase a used item from their store. I emailed them just to let them know that I would really appreciate it if they could let me know if that item ever came in again. I was so surprised and excited that the next time they had that used item in stock they emailed me directly to let me know it was available. They didn't need me at all to sell the item. It would have gone quick. But they chose to reach out to me because they cared about me and my experience with the company. I'm super thankful for their service, and plan on using them for everything that I can. "
"My Canon 5D III came on time and delivered exactly as described. The whole process was easy and I am completely happy with Lensathority.com and plan to make some more purchases from them in the future!!
The only downfall is the one year warranty offered by the third party Consumer Priority Service. I have had nothing but problems trying to register my camera on their website and decided to do some research..... The reviews on that company are AWFUL. I have decided to roll the dice and not register with them, just sorry they got a dime of my money. (again this is not a Lensauthority issue)"
RSR Acquisition, LLC