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Lenscomputers.com

9 reviews
4.17 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2015-01-13

"Extremely happy with the pricing and service!"

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Verified
1/5

2015-01-13

"Was led to this site by a Google Ad. Advertised price was not reflected on website. Called Lens Computers, spoke with Setla, who said they would not honor the advertised price. She checked Google and said she saw th $19.95 ad, then later in the conversation denied it. Not impressed with the dishonesty...

Product advertised was HP LTO 4 tapes for $19.95 w/free shipping ($250+ orders - I needed 20 tapes), web price $21.35 + shipping.
"

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Verified
5/5

2012-06-14

"Very Good. Came off with no issues. Shipped quickly, good communication"


Verified
5/5

2012-06-14

"Fast and accurate. Much appreciated. "


Verified
4/5

2012-06-12

"First time customer and I'm satisfied with the service and shipment."

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5/5

2012-06-09

"
Very Satisfied, they do a fantastic job, and they always get what I need. I will not use anyone else.
"

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Verified
5/5

2007-01-16

"This was my first order at Len's and it was a positive experience. The items arrived as advertised, on time and in good condition. I'd like all of my internet purchases to go this well."

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GST
Verified
4/5

2004-03-31

"Hi, I posted the previous post about Len's Computers where I diss'ed him pretty bad. I convinced my Purchasing Director to try Len's once again for a very inexpensive non-critical order. This time Len came thru like a champ. We ordered on Tuesday, He shipped on Wednesday, and we received our order on Friday.
Thru the whole process Len kept in contact with us. My Purchasing Director now agrees that we should give Len's another opportunity to supply our business.

Not only does he have the best prices around, but he has shown that the shipping fiasco that occured the first time we ordered has been fixed. I will definitley use Len's Computers again.

Just a note I noticed that when I submitted this post that my previous post disappeared. In that post I did vent some frustrations about a very trying experience I had with Len's Computers, but it seems that Len has now gotten things under control.

"

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
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N/A
Overall web site
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Web site being easy to use
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Verified
5/5

2003-09-28

"I spoke to Len briefly over the phone, and he was able to tell me exactly how many of the item I wanted he had in stock. His price was about half that of his nearest competitor. Shipping was very fast and the invoice was even personalized with a short "thank you." The epitome of professionalism."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability