"If you are looking for excellent glasses on-line, look no further than lensesrx.com! I finally had to make the move to bifocals and I had my glasses in 10 days. Not like another on-line company that had to remake my glasses 3 times before I cancelled my order and got a refund. Lensesrx.com got me my glasses before the other company could even get me my refund! I love my new glasses and will be ordering sunglasses soon!"
"I just got back my Cartier frames. I sent and got with Transitions and Crizal Avance. Throughout the process I recieved updates. Received back with original case and parts, even screws. I am very happy with LensesRX and will be placing all my future orders with them. I highly reccomend them. Great costumer service on phone and email. Thank you for excellent work and trusty business. "
"I am more than pleased with my order from LensesRX. I had plano lenses put in my own pair of frames. I was notified by email of every step of the process, I wasn't left in the dark waiting for my order. Great customer support, quick responses to all of my questions. Very happy, thank you!"
"I LOVE my new Vera Wang Sunglasses. I saved a lot of money by buying form your company. Thank you!"
"I had a very good experience buying new eye frames from Lenses RX. First, I was impressed by the large selection of designer frames and their prices. I placed two orders of two-frame free-trials, received four pairs, and then found two pairs I liked very much.
But first, let me say that I appreciated being able to contact a representative by phone, who then provided key details on the complete measurements of all the frames I wanted to try, and because of getting these exact measurements -- bridge width, temple length, and both vertical and horizontal measurements on the lenses -- I was able to choose frames that fit me well. After that it was a simple matter to see which ones I liked best. Next, I sent the two sets of trials back, got a refund for two pairs, and ordered the prescription lenses for the other two pairs. I have received the first pair of Burberry, from Order 27812 with the upgraded Essilor lenses, and the prescription was done exactly right. My new Burberry eye frames look great and work great. I also got the Burberry box, case, and cleaning cloth. On the second pair, I wanted to try a different color, and Lenses Rx is shipping that to me to try before I order the prescription.
When ordering online from a company for the first time, it's always a gamble, but I have to say that Lenses RX provided excellent quality products at outstanding discount prices, and then gave me really good customer service, keeping me informed via emails, and also helping answer my questions on the phone.
I will definitely be doing more business with them, as they have proven to be a reliable company, and I saved tremendously by buying from them rather than from a local optical shop. "
"I ordered Rx lenses for my sunglasses using my new Rx earlier this year. They came back fast with first quality Polarized lenses... at half the price of the local stores! Unfortunately, I broke the frames on those sunglasses. I sent them a new frames with the same shape, and they switched the lenses out and shipped them back to me the Same Day! I get better service and prices with LenseRx then any stores around here. Thank you for old fashioned, honest business. G. S. (Ocala, FL) "
"I would not recommend this vendor. I had sun glasses made with my regular prescription and when I got them, I could not see properly with them. I was requested by LensesRx to take the glasses to an optician to check the measurements (something that most merchants are reluctant to do) While the measurements appear to match my prescription, the vision was still blurry. The merchants I took my glasses to will not attempt to find out what is wrong, thus, if the glasses were not cut properly, there is no way to know. LensesRx asked me to send the glasses back for a refund, but they would charge me $20 to remove the lenses and $10 for shipping. I am out $30 and no glasses. Not a very pleasant experience. I will never use them again."
"I am overjoyed at the speed and skill at which my lenses were crafted and installed into antique frames. And cheaper in price to any of the others I looked at. I will be singing their praises and referring my friends. Well done, LensesRX!"
"My service from LensesRX seems to be quite a bit better then my service from Reseller Ratings. This is the second time I am attempting to leave a review and this time I expect that you will get it right.
This is real simple.......The folks at LensesRX "get it". They know what they are doing and it shows. From customer service to the lab, to shipping, everything just seems to click. I was quite surprised with my first call as the representative took quite a bit of time to answer my questions and allay my fears about doing something as delicate as lenses through the mail.
They kept me informed throughout the entire process and any additional questions that I had were answered immediately and professionally.
I would not hesitate to recommend LensesRX to anyone. I like doing business with a company that not only appreciates my business but shows it.
As I said earlier, these guys "get it".......and it shows."
"I purchased a set on lenses on-line from LensesRX. I sent in my frames and prescription. The turn-around time and shipping was better than my local Optometrist. I am extremely pleased with my lenses. I had them make a set of progressives with a transition lens and they are excellent. The progressive from distance to reading work flawlessly. I would highly recommend getting a pair of lenses from Lenses RX. "
"This is the first time I had my lenses replaced online. I have a local eye doctor and also have insurance(Eye Med). I have 3 pairs of prescription glasses... 2 pairs of Marchon Airlock 2 & 1 pair of Giorgio Armani 140. Even with insurance the local eye doctors cost was almost $300 to replace the lenses (does not include exam, test, etc.). I went ahead and had them do one pair, but thought I would shop around to see if I could get a better price at BJ’s/Costco. Then I thought, I wonder if anyone does this online? Well to my surprise I found LensesRX. I filled out an order form and received a quote online. My cost was 75% less for each pair! And this is without using insurance. I received the glasses from LensesRX yesterday and all I can say his Wow! They are MUCH better quality than the one I received from my local eye doctor for same frames. I’m thinking that eye insurance is a big scam and local doctors are overcharging. I highly recommend LensesRX to anyone. I will be getting my (& whole family) yearly eye exam and then will be sending prescription to them for all of my lense replacements. "
"I was very pleased with the quickness of their turn around of my lens replacement for my Maui Jim sunglasses as well as with the quality of the work. They communicated well regarding the progress of the lens replacement."
"Very please with purchase. Exceptional quality and very low price. This is one time when you get more for your money than you expect. I highly recommend to friends and relatives. I was reluctant to order eyeglasses on line. LensesRX made it a easy and plesant experience"
"This company has left a bad taste in my mouth. Let the buyer beware. I recently used there services to put lenses in a frame I purchased else where. It took a month for me to get my glasses and when I got them the frame was damage. They refused to do anything about it because I bought the glasses elsewhere. Not only were they damaged, but the work was poor. The lenses don't fit in the frame properly nor were they cut to fill the frame. It is very upsetting when you get specialty frames and they come back ruined. If you want your glasses done right, go elsewhere. They customer service is friendly, but are completely useless."
"Wanted to share my email to LensesRX: "The glasses arrived today and look good. Thank you for your great service. I was apprehensive about ordering over the internet, but you made everything easy and your patience, understanding, willingness to work with me, and consistency made me comfortable throughout the entire process.""