"Loved having the equipment delivered to my door and it was a breeze repacking and taking it to my fedex office"
"Camera was in great condition and service was excellent. I had some questions and needed some help once I rented online and the phone support person was very helpful. I went with LensRentals.com because of the availability of supplemental insurance on the camera. The other company did not offer that, and didn't cover nearly the same amount of risk. The peace of mind was worth the extra cost because I was travelling with the rented camera and didn't want anything to ruin the trip.
The other great thing about this company is how much care they took in shipping the item to make sure it was not damaged. It came in hardshell Pelikan case, and a camera bag inside that. It was very easy to ship back with no extra packing materials needed on my part. They even include the tape to re-close the box so no extra steps are needed to send it back other than to take it to a Fed Ex shipping site.
Great experience. I will use them again when I want to try out a camera before buying it."
"They have the best prices, their customer service is excellent.
Two things make them best:
- reading their CEO's reviews about lenses in particular. I feel like this guy has been everywhere and done everything. It gives me confidence.
- their click on thing that tells me how much the lens would cost if I bought it. At least I know where I stand.
Good job, Lensrentals!
I HAVE told other pro photographers about them. "
"I rented a Sony PXW-X70 4K Ready XDCAM Camcorder for a week and couldn't be happier with the the camera, the service, and the price! "
"They made it so easy, everything came perfectly ready for me and perfectly packs, and they included everything to send it back, even the tape! When the shipping hadn’t updated yet I emailed them to let them know that I HAD shipped it and they were so kind! Best company ever, I would most definitely consider renting again, I wish I’d known sooner and I’m glad that my first experience renting camera year made me want to do it again instead of never again!"
"Camera showed up fast and was basically brand new, really easy procedure renting then returning "
"The implication is that insurance is necessary for some unknown unspecified danger. It seems as though they wish people would only rent their products for use in a pristine bubble. The camera battery did not seem to readily fit the charger that was provided. When plugging it into a wall socket, it had to be finessed to activate. The last e-mail regarding receipt of the rental unit made it seem as though they would meticulously check the camera and lens for smudges for which I would owe a certain percentage of the total cleaning fee. The description of the camera and lens performance was very light and lacking in any practical details such as the fine tuning of the focus. I did experience a few errors early in the rental agreement. The camera system gave me the error message indicating that I needed to power down then power up."
"Customer service was excellent. I called them several times to add to my order. They were professional and got the order correct even though I modified it twice. I received my items early. The equipment was packed well and the return instructions where clearly marked. I will certainly use them again."
"Delivery and service is all ok, but the lens came with a filter that was impossible to remove. At least without risking to damage the lens. Somewhat annoying."
"When you want something more than your iPhone for vacation pictures, renting a camera from LensRentals is a great way to have just what you need at a very reasonable cost. Add their comprehensive insurance and you don’t have to worry about damage or loss. LensRentals was recommended by a photography professional who uses them regularly. "
"Price was fair, delivery was prompt and return was with ease! Awesome experience."
"This was a life saver, so happy I found this service!
Easy to ship, everything just worked out great!
Thanks for everything! "
"Thanks for a great, no hassle, efficient experience! I look forward to renting more lenses soon!"
"This is the 30+ time I have used LensRentals.Com Their Customer Service is excellent. They always ship on time and usually a day early. The products are very well taken care of. I have even purchased a lens from them after using it so much. These guys are my all time go-to for camera gear. "
"I used this for a dance recital and I will definitely do it again."