"I’ve rented from another company prior to using LensRentals, and there is just no comparison. The gear was pristine, customer service was amazing, and shipping was fast! I can not recommend LensRentals enough! They will be my go-to from now on!"
"Arrived early in secure shipping. Camera and lens in like new condition. Easy to pack and return. Great service!"
"Honestly I thought about this being a lot more complicated. As I'm a photographer in Memphis, I know what it's like to borrow/rent out expensive equipment. But they really are nice and easygoing. The renting process was easy. And returning was even easier! I will definitely be recommending them and being a customer! Thank you!"
"This was my second order with Lensrentals and I couldn't have been happier. I had an opportunity to shoot a wedding for a friend and I certainly was more confident going in with a professional-grade lens. Shipping was a bit high, but overall cost was competitive to other companies and certainly much less expensive than buying.
Great customer service too!"
"The overall process was straight forward and a great value. Everything worked flawlessly and was as described. Thank you Dwaine, Lisa and Jon for super excellent service, fast responses and all your assistance. "
"I reached out to LensRental when my husband and I decided to move our in-person wedding to zoom during COVID. The customer service was great. I spent a bit of time on both the phone and over email with a few different representatives and all of them were extremely helpful, understanding, fun, and reasonable. Very thankful for their service and for the way it brought ease to our transition of plans. "
"Everything was shipped and packaged perfectly. They made it super easy to send back as well (even included tape with a funny note on it haha). This was my first time renting camera gear and I’m super glad I chose LensRentals for it!"
"Nice to be able to try different photography items without buying them. Their prices are reasonable and their service is outstanding. Will definitely use them again!"
"This is an excellent company, in every way.
It's one of the few that we can count on, to do what they say they'll do, when they say they'll do it, for a reasonable price.
As a professional photographer, I rely on them to make my shoots - often in very remote places - successful. √√√
They seem to be in continuous quality improvement mode, right down to small details like including tape strips (cut to the perfect size and labeled) to seal up return boxes.
Their personnel is extremely knowledgeable, friendly, prompt, and helpful (which sadly seems very unusual these days overall).
Other companies could learn many things from LensRentals – they deserve to be part of a biz school (positive) case study! "
"I rented a camera lens with tgem for the first time and I really liked using them. I had a few issues but they took care of all them.
Pros:
quick, friendly customer service.
Quality equipment
Cons:
They messed up my order in the beginning but we got it corrected when I contacted them. "
"Everything they do is first rate, thoughtful of the customer, and with a wry sense of humor. If 10% of equipmentretailers were this good, life would be a lot more enjoyable. Everything was as promised and in good working order."
"I have used this company several times now and the service and quality of product is always excellent! I highly recommend! "
"I rented a Canon 17-40 F/4L and had an awesome experience. LensRental shipped the lens to me a day early and made the return shipping a breeze. I will rent from LensRental again and will recommend them to my friends and family. "
"Equipment always comes in clean and in great shape. Responsive and knowledgeable customer service when I've had a question about gear. Their shipping plans are a great value too and have saved me a ton of money. I also like their selection. I highly recommend lensrentals.com"
"It doesn’t get easier than this. Pick your lens and rental period, pay; and it magically appears in a sturdy case, ready to be unboxed and played with. I rented a Sima 60-600 for a long weekend, and it did not disappoint! When I got back home, I took it to the nearest FedEx, slapped on the return shipping label that was provided; and they took care of the rest. The lens was in near perfect condition, and I highly recommend renting from lensrentals.com. CW from Texas!!"